Loyalty & Rewards

Samsung Pay Makes Wallets ‘Loyal’

Samsung has seen the benefits of loyalty, and it is making it a part of its mobile wallet.

The electronics company announced yesterday (May 18) that Samsung Pay users in the U.S. will now be able to access merchant loyalty and rewards programs within the app on their Galaxy smartphones.

Citing a COLLOQUY statistic that there are an average of 30 loyalty cards in use per American household, a company press press release goes on to tout the convenience benefits of a user having all of those physical cards digitized and available in his or her mobile device.

The release adds that Samsung Pay’s new membership feature allows users to store other types of cards as well, including insurance and ID cards.

“With this new feature, Samsung Pay is giving users quick access to their favorite membership and loyalty programs and making shopping even easier,” Nana Murugesan, VP of strategy and operations for Samsung Electronics America, stated in the press release. “Right now, shoppers have several things — credit and debit cards, membership cards, coupons, gift cards — they need to take out of their wallets and scan at the register. Samsung is simplifying the checkout experience by bringing those items to your phone, representing our next step toward a world without physical wallets.”

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New PYMNTS Study: Subscription Commerce Conversion Index – July 2020 

Staying home 24/7 has consumers turning to subscription services for both entertainment and their day-to-day needs. While that’s a great opportunity for providers, it also presents a challenge — 27.4 million consumers are looking to cancel their subscriptions because of friction and cost concerns. In the latest Subscription Commerce Conversion Index, PYMNTS reveals the five key features that can help companies keep subscribers loyal despite today’s challenging economic times.

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