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Artificial Intelligence
Urban Institute Urges Guardrails as Governments Experiment With Agentic AI
September 21, 2026

State and local governments are beginning to experiment with artificial intelligence (AI) systems capable of taking actions on their own. According to new guidance issued by the Urban Institute, making sure governance structures in place before those systems become embedded in public services is an...

Artificial Intelligence
Amazon Bars Meta’s Muse AI Agent From eCommerce Marketplace
September 21, 2026

Amazon blocked Meta’s new personal artificial intelligence agent, Muse, from its eCommerce site, GeekWire reported Sunday (Sept. 20). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Docusign Processes 1 Million Contracts a Day on Small AI Models
September 21, 2026

Even digital signatures and contracts have a need for artificial intelligence these days. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Retail
Instacart Gives Merchants and Brands New Views of Store Shelves
September 21, 2026

Instacart has unveiled software designed to let grocers and brands digitally view store shelves in real time. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Kastle Raises $24 Million to Help Lenders Adopt Agentic AI
September 21, 2026

Kastle, an agentic AI platform for consumer lenders, has raised $24 million in new funding. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Rutgers Gives Future Doctors an AI Head Start
September 21, 2026

Watch more: Digital Shift With Rutgers’ Dr. Amy Murtha Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Younger Cardholders Tell Issuers What Would Get Them to Use Their Cards More
September 21, 2026

Issuers can invest in faster, more precise credit decisions, but those improvements alone may not persuade customers to change how they pay. Cardholders need to see a benefit they can understand and trust, whether that means choosing how to repay a purchase, receiving credit terms...

Artificial Intelligence
AI Agents Take the Controls in Supply Chains
September 21, 2026

Global supply chains have always been the operating system of the modern economy. They determine how food reaches supermarkets, how medicines arrive at hospitals, how factories receive components. They are also the place where economic fragility is most visible, as five years of shocks from...

Artificial Intelligence
OpenAI’s Cash Burn Could Approach $280 Billion by 2030
September 20, 2026

OpenAI has reportedly forecast that it will burn through nearly $280 billion by the end of 2030. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...