News

Banking
JPMorgan Chase Fixes ‘Issue’ That Caused Duplicate Transactions on Zelle
June 02, 2023

J.P. Morgan Chase is reportedly resolving some duplicate transactions experienced by its customers who used Zelle. The bank has apologized to customers, is working to resolve the issue, and will fix any double payments and related fees, The Wall Street Journal (WSJ) reported Friday (June 2). Reached for comment...

Retail
Grocers Cut Prices Globally as Discount Retailers Gain Share
June 02, 2023

Forced to choose between protecting their margins and losing more share to discount retailers, grocery chains worldwide are slashing prices to remain competitive. In the United States, for instance, supermarket chain Aldi recently announced that it is reducing the prices of more than 250 products. “We don’t...

Security & Fraud
Over 41% of Consumers Interested In Pay By Bank Despite Security Fears
June 02, 2023

Pay by bank transfer is an increasingly popular payment method for consumers, yet it also carries security concerns as it involves sharing banking details. We explore this and related issues in “New Payment Options: Building Stronger Customer Ties With Pay by Bank Transfer,” a PYMNTS...

Retail
Buybuy Baby Draws Interest Amid Bed Bath & Beyond Bankruptcy
June 02, 2023

Buybuy Baby, the baby gear retailer owned by Bed Bath & Beyond, has caught the attention of at least two bidders as its parent company works to auction off its assets. CNBC reported Friday (June 2) that investment firm Ankura Capital Advisors is advising an...

Retail
Kroger: Shoppers Continue to Seek Discounts as Inflation Concerns Decline
June 02, 2023

Grocery shoppers’ anxieties around food price inflation may be easing somewhat, but they continue to pinch pennies wherever possible. In an interview with PYMNTS, Barbara Connors, vice president, strategy and acceleration at 84.51°, Kroger’s retail data science, insights and media company, spoke to how consumers’ grocery...

Retail
Saks Launches Luxury Personal Shopping and Styling Service at Resorts
June 02, 2023

Saks Fifth Avenue is now offering its luxury personal shopping and styling service at resorts. Previously offered only in the luxury retailer’s own stores, the Fifth Avenue Club is now available in private suites at select Marriott International’s The Ritz-Carlton and St. Regis Hotels & Resorts and other luxury resorts, Saks Fifth Avenue...

Retail
Shopify Launches Rewards Program for Users of Shop Pay
June 02, 2023

Shopify has launched a new rewards program for users of Shop Pay in the United States. The new Shop Cash program gives customers making eligible purchases 1% back in rewards that can be redeemed on the company’s Shop app, Shopify said in a Friday (June...

Retail
Chewy’s Recurring Orders Drive Growth and Investor Enthusiasm
June 02, 2023

Chewy stock experienced its most significant surge in nearly four years following the pet-products retailer’s sales performance that surpassed expectations. The company’s stock received a boost from the success of its recurring-purchase program.  Chewy CEO Sumit Singh said in a Wednesday (May 31) earnings release that net...

eCommerce
PIX, Pickup and Apps: The New Face of Retail Shopping in Brazil
June 02, 2023

PIX. Mercado Pago. Pickup. Apps. Data protection. These are a few of the digital shopping trends and payment options that are key to winning customers in Brazil — one of the world’s largest economies and one that is rapidly digitizing. As Brazil’s shoppers continue to...