There’s not much argument against self-checkout systems as a means of improving the customer experience. But at least a temporary blowback to the technology has begun, some of which has landed the issue in court and some of which has led Walmart and other retailers...
Valentine’s Day is rooted in love, in goat skins and fertility (go look it up). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Things could not have gone much better for Wine.com in 2019. This year, they expect more customer experience improvements, a boost from the Golden State and an effort to keep a new generation of wine connoisseurs engaged. Get the Full Story Complete the form to...
Brick-and-mortar retailers are opening smaller-scale locations packed with technology designed to meet the needs of shoppers in cities. Sainsbury’s, in one case, unveiled a new c-store format in London called On The Go to deliver “big innovation in small spaces for local shoppers” and used data to...
With data indicating that consumer spending is still strong, retail sales – which are an indication of purchases at restaurants, stores and online – rose a seasonally adjusted 0.3 percent last month from December, per the Commerce Department. The results meet the forecasts of economists...
To recover following a lackluster display over the holidays, Modell’s Sporting Goods has brought on a series of advisers with the inclusion of a chief restructuring officer. The retail chain has encountered slumping sales and a competitive field from eCommerce, as well as big-box retailers,...
MyTheresa, the online luxury fashion retailer, plans to list on the New York Stock Exchange to take advantage of robust equity markets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
We all have certain moods and comfort zones when shopping. For some purchases – costly designer fashion and jewelry, luxury cars and major household goods, for example – most of us prefer to have a product expert to guide us (and maybe even upsell us)....
Alibaba revealed that it expects the coronavirus, which originated in the Wuhan province of China and sparked global epidemic fears, will negatively affect its revenue moving forward, according to a Reuters report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
