Payment fraud comes with many lasting impacts – from disgruntled customers to financial losses. But for issuers, the burden lies in carrying out the painstaking process of investigating and resolving the ever-growing number of disputes. With fraud on the rise, how can issuers stay afloat in a sea of cases?
Last year, payment fraud losses cost banks and merchants nearly $16.31 billion, with roughly $6.4 billion of that solely caused by card not present fraud. Keeping up with the alarmingly high rate of fraud, along with the expenses and losses incurred long after, is no easy feat. However, automation may be the secret weapon in helping issuers keep operation efficiency up and overhead down.
On Tuesday, Dec. 15, at 1:00 PM (EST), join Ankur Karer, Head of Global Pre-Sales of CA Technologies, and MPD CEO Karen Webster for a live digital discussion — “Achieving Card Operations Nirvana” – on the best practices for issuers to improve operational efficiency and the steps needed to attain the goal.
Complete the below form to register to attend this live digital discussion.
DIGITAL DISCUSSION PRESENTER:
Director, Global Presales, Payment Security
Ankur Karer has close to 15 years of experience in business analysis, implementation, and pre-sales in the software industry. At CA Technologies, Ankur was initially responsible for the implementation team for CA Payment Security before taking on leadership of the global pre-sales team within the same group. In his current role Ankur works with clients globally to showcase product capabilities and architect solutions. He is an expert in the 3-D Secure protocol and has deep understanding of Risk Based Authentication technologies and implementations.
Ankur started in payments with Arcot Systems as project manager in 2007. He continued to progress his career with CA Technologies following Arcot’s acquisition by CA in 2010.
He holds a Mechanical Engineering degree from India and received an MBA from the University of Notre Dame.
DIGITAL DISCUSSION HOST:
CEO, Market Platform Dynamics
Karen Webster is one of the world’s leading experts on payments, commerce and retail innovation and a strategic advisor to CEOs and Boards of multinational players in those sectors. As CEO of Market Platform Dynamics, she works extensively with the most innovative players in the payments, financial services, mobile, retail, B2B, digital media and technology sectors to help them maximize the value of their platform assets, design disruptive new business models and ignite and monetize new innovation. Karen also serves as a member of the advisory board for several emerging companies.