There is no lack of good ideas in financial services, nor is there a lack of enthusiasm for putting them in place and enhancing the customer experience among banks and other financial service providers. Two years of tracking by the Innovation Readiness Playbooks has clearly demonstrated that...
Virgin Money is laying off a quarter of its branch network, shedding 500 jobs. Meanwhile, Lloyds Banking Group has announced plans to cut 780 more jobs from its branches, Reuters reported on Thursday (Feb. 27). Get the Full Story Complete the form to unlock this...
LendingClub announced on Wednesday (Feb. 26) its new Chief Risk Officer Annie Armstrong, who has decades of experience in risk management for financial service companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
As Uber aims to stem losses from its Eats business in places where there is no indication that it will turn into a number one or two player, the executive leading the Eats business of Uber is departing the firm. Pierre-Dimitri Gore-Coty, who is the...
Travel site Expedia has announced that it will cut 3,000 workers in an attempt to streamline its “bloated” company after the exit of its CFO and CEO, according to a report in the Financial Times. Get the Full Story Complete the form to unlock this...
Mastercard’s Ajay Banga is leaving his post as CEO to assume the company’s executive chairman position effective Jan. 1, 2021, as Chief Product Officer Michael Miebach prepares to take his reins, Mastercard announced on Tuesday (Feb. 25). Get the Full Story Complete the form to...
The Financial Crimes Enforcement Network (FinCEN) has announced Michael Mosier as its new digital innovation officer and deputy director. Mosier succeeds Jamal El-Hindi, who will serve as the interim chief data officer (CDO) for the Department of the Treasury. In that role, El-Hindi will apply...
Banco Santander announced that it has hired Trish Burgess, formerly of Apple, to head up its peer-to-peer (P2P) payments department, according to a release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Wells Fargo executive Charles Scharf wants to stamp out any hint of scandal by redoing the company’s reporting lines, splitting the banking giant’s three divisions into five. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
