Mobile Order-Ahead Tracker® – December 2019

Mobile Order-Ahead Tracker® – December 2019

The Mobile Order-Ahead Tracker, done in collaboration with Kount, serves as a monthly framework for the space. It covers the most recent news and trends, also featuring a provider directory that highlights key players across the mobile order-ahead ecosystem.

Inside the November Tracker

  • An interview with Caroline Larson, senior director of marketing at Caribou Coffee, on the national chain’s efforts to compete with industry heavyweights by basing its mobile and loyalty innovations on customer feedback
  • The latest mobile order-ahead developments, including a new pickup option from Deliveroo
  • A Deep Dive analyzing customer chargebacks and why restaurants are struggling to curb them

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