Mobile Order Ahead Tracker® – August 2020

Mobile Order Ahead Tracker® – August 2020

The monthly Mobile Order-Ahead Tracker®, a PYMNTS and Kount collaboration, covers the space’s most recent news and trends and offers a provider directory highlighting key players across the mobile order-ahead ecosystem.

Inside the August Tracker

  • An interview with Eric Bevins, director of operations services for Chicago-based fast casual restaurant chain Portillo’s, on its decision to launch a ghost kitchen, its rollout of a self-delivery program and how it is securing its in-house ordering system
  • The latest mobile order-ahead developments, including California’s decision to cap third-party food delivery fees and a new Uber Eats map feature that shows which restaurants take pickup orders
  • A Deep Dive analyzing how the expanding use of third-party delivery apps is causing an uptick in fraud and how restaurants are deploying AI-based solutions to safeguard

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