Mobile Order-Ahead Tracker® – March 2021

Donatos Pizza Bakes In Digital ID Tools To Prevent Food Fraud

Mobile Order-Ahead Tracker® – March 2021

Consumers are ordering more through mobile apps, and fraudsters have taken note. In the latest Mobile Order-Ahead Tracker, Matthew Coy, vice president of information technology for fast casual chain Donatos Pizza, explains how QSRs can tap new technologies to guard against credential stuffing and why mobile-specific digital identification measures are key.

Inside The March Tracker

  • An interview with Matthew Coy, vice president of information technology for fast casual pizza chain Donatos Pizza, on how the pandemic has supercharged mobile ordering and what this means for QSRs’ approaches to digital identity
  • The latest mobile order-ahead developments, including how mobile delivery fraud is putting financial hurt on Postmates couriers and why approximately 1 million users signed up for Dutch Bros Coffee’s mobile app in its first month
  • A Deep Dive examining why QSRs must rethink their digital identity verification approaches to keep diners safe as consumers’ use of mobile order-ahead apps rises

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