Mobile Order-Ahead Tracker® – December 2020

Mobile Order-Ahead Tracker® – December 2020

The monthly Mobile Order-Ahead Tracker®, a PYMNTS and Kount collaboration, offers coverage of the most recent news and trends and a provider directory highlighting key players across the mobile order-ahead ecosystem.

Inside the December Tracker

  • An interview with Eric Jaffe, co-founder and COO of ChowNow, about the digital fraud-fighting lessons independent restaurants can take away from a challenging 2020
  • The latest mobile order-ahead developments, including QSRs’ transaction volumes declining 9 percent year over year in October and the loss of $117 million to social media scams during the first half of 2020
  • A Deep Dive analyzing the popular fraud trends this past year as well as the new fraud schemes QSRs must watch out for as they enter 2021

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