Mobile Order-Ahead Tracker® – November 2020

Inside the November Tracker

• An interview with Slaton Smith, chief marketing officer for Boston Market, on how AI can help restaurants preserve their profits by clamping down on fraud and boosting customer satisfaction with targeted marketing efforts
• Recent headlines from the mobile order-ahead space, including a pair of California laws that require third-party delivery services to coordinate with restaurants to keep food safe for consumers during transit
• A Deep Dive analyzing how AI can help restaurants combat fraud while meeting customers’ demands for improved convenience, strong personalization and varied mobile ordering and payment options