Mobile Order-Ahead Tracker® – May 2020

Mobile Order-Ahead Tracker® – May 2020

The monthly Mobile Order-Ahead Tracker®, a PYMNTS and Kount collaboration, covers the most recent mobile order-ahead news and trends and offers a provider directory highlighting key players across the space.

Inside the May Tracker

  • An interview with Michael Mohammed, CEO of Chronic Tacos, on how QSRs are confronting the dual challenges of digital fraud and competition from third-party ordering apps amid the COVID-19 pandemic
  • The latest mobile order-ahead developments, including an antitrust lawsuit against four third-party ordering apps and a new taxi-based meal delivery service in a small Wisconsin city
  • A Deep Dive analyzing the flaws in manual review and static rules-based fraud prevention systems, and how using AI and machine learning can improve them

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