Mobile Order-Ahead Tracker® – February/March 2021

Mobile Order-Ahead Tracker® – February/March 2021

The monthly Mobile Order-Ahead Tracker®, a PYMNTS and Kount collaboration, offers coverage of the most recent news and trends from the QSR space and a provider directory highlighting key players across the mobile order-ahead ecosystem.

Inside the February/March Tracker

  • An interview with Scott Scherer, chief information officer for Jersey Mike’s Subs, on how integrating tools such as AI and two-factor authentication can help thwart fraudsters while providing seamless ordering experiences for customers
  • The latest mobile order-ahead developments, including why restaurant franchise operator Mitra QSR is integrating AI into its back-end processes for enhanced data analytics and how third-party delivery service DoorDash is working to deflect fraud
  • A Deep Dive examining how the pandemic has changed consumers’ ordering preferences and fraudsters’ strategies and how incorporating automated tools, such as AI and machine learning, can help QSRs keep pace with both of these trends

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