Half of Consumers Want More Security Measures From Banks
PYMNTS’ latest survey of 2,584 consumers reveals that they are looking for more security from their banks: 56% of consumers want more security measures for non-routine transactions and 47% want more even for routine transactions. “Consumer Authentication Preferences for Online Banking and Transactions
,” a PYMNTS and Entersekt
collaboration, reveals how banks risk losing customers if they fail to meet consumers’ demands.