Consumers Rush Online To Shop And Stay Well

Report: A Quarter Of US Consumers Went Online For Healthcare Services in December as Omicron Surged

Roughly 75 million U.S. consumers went online in December 2021 to schedule doctor appointments, take telehealth sessions and check test results as the omicron variant drove fewer patients into doctor’s offices. The January 2022 Edition of “The ConnectedEconomy™ Monthly Report: Consumers Rush Online To Shop And Stay Well” examines how consumers use digital-first methods to engage with healthcare providers.

Inside the January Report
  • 38%: Portion of U.S. millennials who used websites and apps to engage in mental health-related activities in December 2021
  • 48%: Share of U.S. financial wellness seekers who attended digital health appointments in December 2021
  • 97M: Portion of U.S. consumers who made retail purchases online in December 2021