back office

Unilever Cuts Order Processing to 90 Seconds With AI Agents
Unilever Cuts Order Processing to 90 Seconds With AI Agents
October 29, 2026  |  Artificial Intelligence

About 2 million of Unilever’s roughly 20 million annual orders still arrive as emails, PDFs, spreadsheets and photos of paper forms, and each one used...

READ MORE >
Payments Leaders Say What Changed Their Minds in 2026
Payments Leaders Say What Changed Their Minds in 2026
October 28, 2026  |  Payments Innovation

The most useful thing an executive learns all year may be that a familiar measure of success is pointing in the wrong direction. Faster customer...

READ MORE >
Nestlé Hands Its Overdue Invoices to SAP’s AI Agents
Nestlé Hands Its Overdue Invoices to SAP’s AI Agents
October 20, 2026  |  Artificial Intelligence

A company the size of Nestlé cannot chase every late invoice at once. Collections teams have limited time, so the order of the calls matters....

READ MORE >
Working Capital Lost Its Strategic Edge in 2026. The Best CFOs Are Already Getting It Back.
Working Capital Lost Its Strategic Edge in 2026. The Best CFOs Are Already Getting It...
September 28, 2026  |  Working Capital

Picture the CFO at a $300 million industrial distributor. For three years she paid her key suppliers on day 10 of a net 30 invoice...

READ MORE >
CFOs Keep Payment Complexity From Eating Into Margins
CFOs Keep Payment Complexity From Eating Into Margins
September 10, 2026  |  CFO

Middle market CFOs are getting themselves stuck by doing what they think is the right thing. And that “right thing” is typically still treating finance...

READ MORE >
The 4 New Working-Capital Levers CFOs Can Pull in Real Time
The 4 New Working-Capital Levers CFOs Can Pull in Real Time
September 03, 2026  |  CFO

The next generation of payment infrastructure is giving CFOs something more valuable than speed. It’s giving them optionality. Real-time rails, richer ISO 20022 data, virtual...

READ MORE >
Australian Businesses Favor AI for Back-Office Tasks Over Software Building
Australian Businesses Favor AI for Back-Office Tasks Over Software Building
August 24, 2026  |  Artificial Intelligence

Anthropic’s customers in Australia, who have been among the leading adopters of the company’s Claude artificial intelligence (AI) model, tend to use the tool for...

READ MORE >
OpenAI CFO Sarah Friar Built an AI-Native Department. Mid-Market CFOs Can Start Smaller.
OpenAI CFO Sarah Friar Built an AI-Native Department. Mid-Market CFOs Can Start Smaller.
August 13, 2026  |  Artificial Intelligence

Most mid-market CFOs are not going to build OpenAI’s finance stack. They do not have the same engineering resources, access to frontier models or appetite...

READ MORE >
SMBs Swap Pricey SaaS Contracts for AI-Built Apps
SMBs Swap Pricey SaaS Contracts for AI-Built Apps
July 08, 2026  |  Artificial Intelligence

For two decades, buying enterprise software meant accepting a vendor’s feature set, paying per seat and hiring specialists to manage the platform. For small businesses,...

READ MORE >