Consumer Experience

Consumers Unsure Whether to Trust Luxury eCommerce Platforms
Consumers Unsure Whether to Trust Luxury eCommerce Platforms
April 15, 2024  |  Retail

Luxury shoppers may be willing to shell out quite a lot online for high-quality products, but only if they can trust that they are getting...

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Four Seasons Introduces Hotel Luxury Into Consumer Staycations Amid Travel Boom 
Four Seasons Introduces Hotel Luxury Into Consumer Staycations Amid Travel Boom 
September 06, 2023  |  Retail

While beauty brands have ventured into the realm of hospitality, looking to get a slice of the travel boom, hospitality brands are also seeking to...

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JCPenney’s $1 Billion Retail Revamp Focuses on Consumer Rewards and Inclusivity 
JCPenney’s $1 Billion Retail Revamp Focuses on Consumer Rewards and Inclusivity 
September 06, 2023  |  Retail

The JCPenney Co. has announced an investment exceeding $1 billion to enhance customer experience and operations.  Get the Full Story Complete the form to unlock this article...

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J. Crew, Laneige, Elizabeth Arden Embrace Virtual Storefronts to Drive Engagement and Loyalty 
J. Crew, Laneige, Elizabeth Arden Embrace Virtual Storefronts to Drive Engagement and Loyalty 
June 09, 2023  |  Retail

Brands and retailers want to boost consumer engagement and loyalty and are willing to go into other mediums, even if there isn’t any publicized data...

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Trader Joe’s Embraces Digital Scarcity Amid Grocery’s eCommerce Rush 
Trader Joe’s Embraces Digital Scarcity Amid Grocery’s eCommerce Rush 
June 01, 2023  |  Retail

As many brands race to become as digitally available as possible, Trader Joe’s is going the opposite route, leaning into its lack of eCommerce presence...

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Splitit Pledges ‘2-Second’ BNPL Checkout With SplititExpress
Splitit Pledges ‘2-Second’ BNPL Checkout With SplititExpress
April 27, 2023  |  Payment Methods

Buy now, pay later provider Splitit has unveiled what it calls a “super-fast” payment experience. Get the Full Story Complete the form to unlock this article and...

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Kroger Refines Data Capabilities as Grocers Personalize the Shopping Experience
Kroger Refines Data Capabilities as Grocers Personalize the Shopping Experience
March 31, 2023  |  Retail

This week in grocery, Kroger, Natural Grocers and Giant Eagle all step up personalization efforts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Dynamic Yield Uses Mastercard Data to Power Personalized Experiences for Merchants and Issuers  
Dynamic Yield Uses Mastercard Data to Power Personalized Experiences for Merchants and Issuers  
March 15, 2023  |  Connected Economy

Digital commerce has long relied on personalization, so everyone from Amazon to Zillow knows what to show you from a universe of possible choices. That’s...

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Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
February 15, 2023  |  Earnings

Ahold Delhaize is combating inflation-related belt-tightening by leveraging customer data to offer targeted rewards. Get the Full Story Complete the form to unlock this article...

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