consumer insight

CFOs Speed Time to Cash™ and Redefine Business Resilience
CFOs Speed Time to Cash™ and Redefine Business Resilience
December 01, 2025  |  Accounts Receivable

The role of the finance function is being re-written as companies increasingly are no longer satisfied with observing cash flow in the rearview mirror. Instead,...

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Legacy Identity Systems Push Billions Out the Back Door
Legacy Identity Systems Push Billions Out the Back Door
November 28, 2025  |  Consumer Insights

Identity makes the world of commerce and payments go ‘round. But its fundamental role in driving modern customer experiences and defending against fraud can often...

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Consumers Pay for Card Features That Deliver Flexibility and Control
Consumers Pay for Card Features That Deliver Flexibility and Control
November 26, 2025  |  Credit Cards

Credit cards remain central to how consumers navigate everyday financial demands, especially when prices, income cycles and needs do not always align. The latest PYMNTS...

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The Five Rules of Engagement for Gen Z Spending and Payments
The Five Rules of Engagement for Gen Z Spending and Payments
July 14, 2025  |  Consumer Insights

Generation Z is rewriting the rules of engagement for the financial services sector. Full stop. As the first true digital natives, their expectations, spending patterns...

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Only 40% of US Consumers Plan Their Next Financial Move
Only 40% of US Consumers Plan Their Next Financial Move
June 16, 2025  |  Consumer Insights

A fundamental shift in consumer financial behavior is redefining the landscape for banking institutions, revealing that even high income doesn’t guarantee proactive money management when...

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Gen Z’s Digital Expectations Force Banks Into Innovation Overdrive
Gen Z’s Digital Expectations Force Banks Into Innovation Overdrive
June 16, 2025  |  Consumer Insights

The most digitally-native cohort is rapidly reshaping the financial services landscape. With their purchasing power projected to reach $12 trillion in just five years and...

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Consumers Draw New Spending Lines as Tariff Threats Loom
Consumers Draw New Spending Lines as Tariff Threats Loom
April 15, 2025  |  Consumer Insights

As seen in current events such as LVMH’s lackluster revenue picture announced Monday (April 14), which showed a decided pullback in luxury spending due to...

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Faster Payments Get Faster Fraud Defense
Faster Payments Get Faster Fraud Defense
March 12, 2025  |  Fraud Prevention

Faster payments means faster fraud, at least that’s the fear. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Who Is the Paycheck-to-Paycheck Consumer in America?
Who Is the Paycheck-to-Paycheck Consumer in America?
March 11, 2025  |  Consumer Finance

A six-figure income, a house in a nice neighborhood, two cars in the garage and kids in private schools — yet still feeling panicked when...

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