As restaurant customers’ interactions with brands increasingly take place in the digital world, the factors that consumers consider when deciding between eateries are shifting. To...
Each restaurant patron values certain aspects of the restaurant experience as determined by a combination of their habits, budget and personal preferences. PYMNTS’ research uncovered...
Restaurant technology is moving at a dizzying pace, rapidly redefining consumers’ concept of “normal.” Unthinkable even a decade ago, tools such as QR codes or...
In the midst of the pandemic, businesses and governments are grappling with decisions that often must be made on the fly. The right data can...
Pandemic aside, business in the digital era is still data driven. Guesswork about the consumer and his or her behavior is not necessary or advisable....
Online grocery sales saw a 110 percent increase in activity in April, according to Adobe’s Digital Economy Index (DEI), numbers spurred by the coronavirus‘s push...
Indicators say the coronavirus pandemic devastated consumer’s confidence in April as business and labor market conditions declined. The Conference Board Consumer Confidence Index fell in...
The coronavirus pandemic winds on, and while it seems like it’s been forever, when — and not if — we emerge from all this, consumer...
It’s been said that the holy grail of commerce is data. Even that holy grail has a holy grail — where data is accessible and...