consumer insights

Chili’s: To Keep Diners Spending, Don’t Scrimp on CX

Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
September 15, 2022  |  ResTech

As food prices rise, consumers are proving still willing to spend their money on meaningful dining experiences, but restaurants are finding that they have work...

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PYMNTS Report: 60% of Well-Off Consumers Still Buy Crypto as Investment
PYMNTS Report: 60% of Well-Off Consumers Still Buy Crypto as Investment
September 09, 2022  |  Cryptocurrency

New research on the demographic differences between who’s buying crypto and who’s is not show that the new asset class is as polarizing on a...

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Data Brief: German Consumers See Banks as Super Apps
Data Brief: German Consumers See Banks as Super Apps
August 23, 2022  |  Connected Economy

Interest in super apps is growing worldwide as consumers increasingly recognize the benefits they provide. But recent PYMNTS research shows that there are concerns that...

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Data brief: U.K. Consumers Encounter 11% More Shopping Friction Than the Average Consumer
Data brief: U.K. Consumers Encounter 11% More Shopping Friction Than the Average Consumer
August 22, 2022  |  Consumer Insights

Merchants in the U.K. need to step up their game when it comes to providing customers with the cross-channel and digital shopping features that can...

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Joe & the Juice: Diners Going Extra Mile for Favorite Brands
Joe & the Juice: Diners Going Extra Mile for Favorite Brands
August 05, 2022  |  ResTech

As restaurant customers’ interactions with brands increasingly take place in the digital world, the factors that consumers consider when deciding between eateries are shifting. To...

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Report: How the Metaverse Is Shaping the Consumer Restaurant Experience
Report: How the Metaverse Is Shaping the Consumer Restaurant Experience
June 21, 2022  |  Loyalty & Rewards

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
June 08, 2022  |  Loyalty & Rewards

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Mastercard: Data-Driven Insight Key To Fast-Tracking America’s Reopening
Mastercard: Data-Driven Insight Key To Fast-Tracking America’s Reopening
June 02, 2020  |  Mastercard

In the midst of the pandemic, businesses and governments are grappling with decisions that often must be made on the fly. Get the Full Story...

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