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More than half of all Americans now subscribe to digital news or entertainment streaming services, and such offerings are already beginning to crop up in...
Even in an age when shoppers can order groceries online and have them delivered straight to their doors, the vast majority of consumers are still...
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There is perhaps no pickier sub-group of shoe enthusiasts than runners. The average distance runner goes through three pairs of sneakers per year – and...
It’s the most valuable treasure in the world of payments and commerce: consumer loyalty. Of course, gaining it requires a sophisticated understanding of retail, marketing...
Uber, the ride-hailing company, announced on Wednesday (Nov. 14) Uber Rewards, a new loyalty program that lets customers earn every time they use Uber or...
It started in the early 1980s: The nation began to repent for what was commonly viewed as the shabby treatment of Vietnam War veterans. It...
It’s not your father’s customer loyalty anymore. The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and...