data analytics

Contradictions Rule as AI Meets the Future of Work
Contradictions Rule as AI Meets the Future of Work
February 13, 2024  |  Artificial Intelligence

The intersection of artificial intelligence (AI) and the future of work is crowded and a bit confusing these days. On one hand, companies like Google and Duolingo...

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How AI’s Language-Based Capabilities Will Transform B2B Payment Processes
How AI’s Language-Based Capabilities Will Transform B2B Payment Processes
February 08, 2024  |  B2B Payments

Over a long enough time, change stands alone as the only constant. After all, it was over a century and a half ago that Charles...

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Can GenAI Make Wealth Management Platforms Interoperable?
Can GenAI Make Wealth Management Platforms Interoperable?
January 31, 2024  |  Artificial Intelligence

One of the books tech founders consistently quote is “Crossing the Chasm” by Geoffrey Moore. It has become something of a bible for tech sales...

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Starbucks Uses AI-Powered Personalized Rewards to Boost Frequency and Spend
Starbucks Uses AI-Powered Personalized Rewards to Boost Frequency and Spend
January 30, 2024  |  Loyalty & Rewards

Starbucks is seeing its artificial intelligence data efforts boost its rewards program effectiveness, incentivizing consumers to spend more and visit more often. On a conference...

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Card-Linked Offers Are Still Unfamiliar to 37% of Cardholders
Card-Linked Offers Are Still Unfamiliar to 37% of Cardholders
January 26, 2024  |  Retail

Card-linked marketing uses past purchase data to create targeted, relevant offers to potential customers that are often presented through mobile or online banking applications. By...

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InsurTech 2.0 Brings AI and Customization to Small Business Insurance, Foxquilt Says
InsurTech 2.0 Brings AI and Customization to Small Business Insurance, Foxquilt Says
January 25, 2024  |  Artificial Intelligence

In the connected economy, InsurTech sprouted as a relatively new category that removed some of the friction between consumers and various types of coverage, from...

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Half of Grocers Investing in Gaining Omnichannel View of Shoppers
Half of Grocers Investing in Gaining Omnichannel View of Shoppers
January 23, 2024  |  Retail

As grocers look to better understand their shoppers’ behavior, a PYMNTS Intelligence report finds that half are investing in the ability to track customer habits...

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The Value of Turning Receipts Into Rewards in Real Time
The Value of Turning Receipts Into Rewards in Real Time
January 17, 2024  |  Data

Two key words for the payments landscape in 2024 include personalization and embedded. Banyan’s platform is helping merchants, banks and FinTechs navigate both. “It is...

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Data Depth Over Customer Breadth: The Push for Personalized Digital Financial Experiences in 2024
Data Depth Over Customer Breadth: The Push for Personalized Digital Financial Experiences in 2024
January 12, 2024  |  Opinion

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that...

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