data brief

GenAI Powers 97% of CMOs’ Customer Service Strategies
GenAI Powers 97% of CMOs’ Customer Service Strategies
December 02, 2024  |  artificial intelligence

It’s no surprise that GenAI is rapidly reshaping the landscape of customer service in the banking and payments industry. By automating repetitive tasks, improving personalization...

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77% of COOs Using GenAI Report Positive ROI, With Customized Tools Leading the Way
77% of COOs Using GenAI Report Positive ROI, With Customized Tools Leading the Way
November 29, 2024  |  artificial intelligence

Chief operating officers (COOs) at large firms with more than $1 billion in revenue are turning to generative artificial intelligence (GenAI) for complex tasks like...

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Digital Wallets Gain Traction: Nearly Half of US Consumers Tap In
Digital Wallets Gain Traction: Nearly Half of US Consumers Tap In
November 23, 2024  |  Mobile Wallets

In the U.S., digital wallets have become popular for everyday transactions, yet their full potential remains largely untapped. While smartphones are everywhere, and digital wallets...

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67% of FinTechs Prioritize Mobile Capabilities to Drive Growth and Engagement
67% of FinTechs Prioritize Mobile Capabilities to Drive Growth and Engagement
November 18, 2024  |  Mobile

FinTechs are pursuing modernization to stay competitive, focusing on mobile capabilities and enhancing user experience. Get the Full Story Complete the form to unlock this...

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Nearly Three-Quarters of Small Businesses Using Embedded Lending Access Bigger Credit Lines
Nearly Three-Quarters of Small Businesses Using Embedded Lending Access Bigger Credit Lines
November 14, 2024  |  SMBs

Small and medium-sized businesses (SMBs) face challenges when securing credit, especially in an uncertain economy. Embedded lending, which integrates credit options directly into purchase platforms,...

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90% of Healthcare Executives See Positive ROI From GenAI Investments
90% of Healthcare Executives See Positive ROI From GenAI Investments
November 12, 2024  |  artificial intelligence

As healthcare organizations look to the future, Generative AI is becoming a crucial tool for driving long-term growth and improving patient care. With its ability to...

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41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
November 11, 2024  |  Consumer Insights

Zillennials — who were born between 1991 and 1999 — are reshaping the retail market with a blend of millennial values and Generation Z’s tech-savviness....

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More Than Half of Consumers Want Smarter Shopping Experiences
More Than Half of Consumers Want Smarter Shopping Experiences
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. Get the Full Story...

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62% of Platform Businesses See Real-Time Data as Key to Growth
62% of Platform Businesses See Real-Time Data as Key to Growth
October 30, 2024  |  Data

Platform businesses rely on real-time data to increase growth and elevate customer engagement. Get the Full Story Complete the form to unlock this article and...

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