data brief

Nearly Half of Restaurants Struggle to Hire, Retain Employees
Nearly Half of Restaurants Struggle to Hire, Retain Employees
July 26, 2022  |  Restaurant innovation

While the easing of restrictions on restaurant dining is fueling resurgent consumer demand, restaurants are finding that hiring and retaining staff is a challenge in...

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9% of Consumers Buy Online, Pick Up In-Store Every Day
9% of Consumers Buy Online, Pick Up In-Store Every Day
July 25, 2022  |  Connected Economy

Consumers in the U.S. have never had more ways to shop, pay and acquire eCommerce purchases. Get the Full Story Complete the form to unlock...

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72% of Global Consumers Are Interested in a Super App
72% of Global Consumers Are Interested in a Super App
July 22, 2022  |  Mobile Applications

Global consumers want a super app, according to “The Super App Shift,” a PYMNTS and PayPal collaboration based on a survey of 9,904 consumers in...

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Half of Merchants Say Sunk Cost of Dealing With Chargebacks Is Their Worst Problem
Half of Merchants Say Sunk Cost of Dealing With Chargebacks Is Their Worst Problem
July 21, 2022  |  Fraud Prevention

Credit card chargebacks and the resulting revenue loss are major headaches for merchants, according to “Dispute-Prevention Solutions,” a PYMNTS and Verifi collaboration based on a...

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42% of Consumers Would Switch Banks to Get Bundled Banking Products
42% of Consumers Would Switch Banks to Get Bundled Banking Products
July 20, 2022  |  Banking

Consumers’ desire for banking convenience has spurred their interest in bundled banking services. In fact, many consumers are willing to leave banks that fail to...

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7 in 10 Consumers Are Interested in Integrating Dining and the Metaverse
7 in 10 Consumers Are Interested in Integrating Dining and the Metaverse
July 19, 2022  |  ResTech

Will in-person socializing at restaurants be the next major activity to get a digital makeover? PYMNTS’ data suggests that could be the case, as restaurant...

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66% of Credit Union Members Want More Payment Capabilities
66% of Credit Union Members Want More Payment Capabilities
July 18, 2022  |  Credit Unions

As the digital shift continues and gains momentum, more consumers will inevitably demand that their trusted financial services provider delivers more digital products and services. ...

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New Data Shows Nearly a Third of US Consumers Use Smart Home Devices
New Data Shows Nearly a Third of US Consumers Use Smart Home Devices
July 15, 2022  |  Connected Economy

Thirty-two percent of consumers — an estimated 83 million people — used smart home or automated chore technologies in May, according to “The ConnectedEconomy™ Monthly...

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54% of Clothing, Accessory Shoppers Have Abandoned an Online Cart in Last Year
54% of Clothing, Accessory Shoppers Have Abandoned an Online Cart in Last Year
July 14, 2022  |  Retail

While most consumers love the convenience and variety of online shopping, they find some aspects frustrating or time-consuming.  Get the Full Story Complete the form...

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