Digital Ordering

Starbucks’ Rocky Results Portend Dark Period for QSR Industry

Starbucks’ Rocky Results Portend Dark Period for QSR Industry
Starbucks’ Rocky Results Portend Dark Period for QSR Industry
February 01, 2022  |  Earnings

Starbucks’ sales continue to rise, and its digital platforms continue to grow, but none of these initiatives are enough to escape the challenges created or...

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Report: QSRs Chase Tech-Savvy Diner Spend With New Digital Tools
Report: QSRs Chase Tech-Savvy Diner Spend With New Digital Tools
January 31, 2022  |  Loyalty & Rewards

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Burton’s Grill and Bar on How Technology Can Help Restaurants Meet Customers’ Digital Expectations
Burton’s Grill and Bar on How Technology Can Help Restaurants Meet Customers’ Digital Expectations
January 28, 2022  |  Restaurant innovation

QSRs increasingly juggle the needs of dine-in customers with the need to satisfy digital and in-store customers. In the Order To Eat Tracker, John Haggai...

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McDonald’s Leverages Loyalty Personalization to Combat Aggregators
McDonald’s Leverages Loyalty Personalization to Combat Aggregators
January 27, 2022  |  Earnings

In just half a year since its loyalty program’s nationwide launch, quick-service restaurant (QSR) giant McDonald’s is already becoming a leader in the space, leveraging...

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Today in Food Commerce: McDonald’s Trolls Elon Musk; Gopuff Preps for IPO
Today in Food Commerce: McDonald’s Trolls Elon Musk; Gopuff Preps for IPO
January 26, 2022  |  Restaurant innovation

Today in food commerce, a joke tweet from McDonald’s at Elon Musk presents unexpected consequences for cryptocurrency holders, and Gopuff teams up with major banks...

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Portillo’s Reimagines Its Restaurants for the Mobile-Order Future
Portillo’s Reimagines Its Restaurants for the Mobile-Order Future
January 26, 2022  |  ResTech

Where in the early months of the restaurant industry’s digital shift, online and physical purchasing channels remained largely separate, today digital technologies are transforming restaurants’...

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Companies Leverage Buying-Group Platforms to Gain Competitive Edge
Companies Leverage Buying-Group Platforms to Gain Competitive Edge
January 25, 2022  |  B2B Payments

When companies come together in a group to buy together, they can enjoy better rebates and buy products at a price closer to that paid...

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Virtual Restaurants Are Evolving Beyond the Need for Aggregators
Virtual Restaurants Are Evolving Beyond the Need for Aggregators
January 21, 2022  |  Restaurant innovation

The virtual delivery-only restaurant model may have been made possible in large part by aggregators, whose marketplaces made it possible for restaurants to develop a...

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Restaurant Roundup: Friendly’s to Open Fast-Casual Concept; Starbucks Reverses Course on Vax Mandate
Restaurant Roundup: Friendly’s to Open Fast-Casual Concept; Starbucks Reverses Course on Vax Mandate
January 21, 2022  |  Restaurant Roundup

With consumers’ digital ordering habits proving sticky almost two years after the initial outbreak of the pandemic, brands are readjusting to the new normal. Massachusetts-based,...

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