Digital Ordering

Starbucks’ Rocky Results Portend Dark Period for QSR Industry
Starbucks’ Rocky Results Portend Dark Period for QSR Industry
February 01, 2022  |  Earnings

Starbucks’ sales continue to rise, and its digital platforms continue to grow, but none of these initiatives are enough to escape the challenges created or...

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Report: QSRs Chase Tech-Savvy Diner Spend With New Digital Tools
Report: QSRs Chase Tech-Savvy Diner Spend With New Digital Tools
January 31, 2022  |  Loyalty & Rewards

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Burton’s Grill and Bar on How Technology Can Help Restaurants Meet Customers’ Digital Expectations
Burton’s Grill and Bar on How Technology Can Help Restaurants Meet Customers’ Digital Expectations
January 28, 2022  |  Restaurant innovation

QSRs increasingly juggle the needs of dine-in customers with the need to satisfy digital and in-store customers. In the Order To Eat Tracker, John Haggai...

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McDonald’s Leverages Loyalty Personalization to Combat Aggregators
McDonald’s Leverages Loyalty Personalization to Combat Aggregators
January 27, 2022  |  Earnings

In just half a year since its loyalty program’s nationwide launch, quick-service restaurant (QSR) giant McDonald’s is already becoming a leader in the space, leveraging...

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Today in Food Commerce: McDonald’s Trolls Elon Musk; Gopuff Preps for IPO
Today in Food Commerce: McDonald’s Trolls Elon Musk; Gopuff Preps for IPO
January 26, 2022  |  Restaurant innovation

Today in food commerce, a joke tweet from McDonald’s at Elon Musk presents unexpected consequences for cryptocurrency holders, and Gopuff teams up with major banks...

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Portillo’s Reimagines Its Restaurants for the Mobile-Order Future
Portillo’s Reimagines Its Restaurants for the Mobile-Order Future
January 26, 2022  |  ResTech

Where in the early months of the restaurant industry’s digital shift, online and physical purchasing channels remained largely separate, today digital technologies are transforming restaurants’...

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Companies Leverage Buying-Group Platforms to Gain Competitive Edge
Companies Leverage Buying-Group Platforms to Gain Competitive Edge
January 25, 2022  |  B2B Payments

When companies come together in a group to buy together, they can enjoy better rebates and buy products at a price closer to that paid...

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Virtual Restaurants Are Evolving Beyond the Need for Aggregators
Virtual Restaurants Are Evolving Beyond the Need for Aggregators
January 21, 2022  |  Restaurant innovation

The virtual delivery-only restaurant model may have been made possible in large part by aggregators, whose marketplaces made it possible for restaurants to develop a...

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Restaurant Roundup: Friendly’s to Open Fast-Casual Concept; Starbucks Reverses Course on Vax Mandate
Restaurant Roundup: Friendly’s to Open Fast-Casual Concept; Starbucks Reverses Course on Vax Mandate
January 21, 2022  |  Restaurant Roundup

With consumers’ digital ordering habits proving sticky almost two years after the initial outbreak of the pandemic, brands are readjusting to the new normal. Massachusetts-based,...

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