featured insights

New Study Finds AI Critical to Credit Union Member Retention

New Study Finds AI Critical to Credit Union Member Retention
New Study Finds AI Critical to Credit Union Member Retention
April 13, 2026  |  Credit Unions

“Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026” is a collaboration between PYMNTS Intelligence and...

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Inflation Hits 58% of Small Businesses and Pushes Embedded B2B Finance Forward
Inflation Hits 58% of Small Businesses and Pushes Embedded B2B Finance Forward
April 13, 2026  |  SMBs

What started as a convenience play in consumer apps is becoming something much bigger in business: a way for platforms to turn payments, credit and...

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The $42 Billion Checkout Opportunity Hiding in Plain Sight
The $42 Billion Checkout Opportunity Hiding in Plain Sight
April 10, 2026  |  Retail

“Embedded Offers: The Billion-Dollar Opportunity Inside Recent Consumer Spending” is a collaboration between PYMNTS Intelligence and FIS. Based on a Census-balanced survey of 2,754 U.S. consumers...

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38% of Credit Union Members Want BNPL From Their FI
38% of Credit Union Members Want BNPL From Their FI
April 10, 2026  |  Credit Unions

Credit unions have a fresh opening in buy now, pay later (BNPL), and it is less about launching another loan product than helping members make...

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FBI Warns: Internal Risk May Outpace Cyber Threats
FBI Warns: Internal Risk May Outpace Cyber Threats
April 08, 2026  |  CFO

The greatest enemy of operational uncertainty is the enterprise technology that promises to streamline, optimize and automate it away. Get the Full Story Complete the...

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The Emerging Middle-Market Growth Story Has a Cash Flow Problem
The Emerging Middle-Market Growth Story Has a Cash Flow Problem
April 08, 2026  |  Business

“The Emerging Middle Market: When Operational Complexity Grows Faster Than Financial Infrastructure” is a collaboration between PYMNTS Intelligence and i2c. This report examines a part...

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6 in 10 Banks Turn to Payments Hubs to Speed Money Movement
6 in 10 Banks Turn to Payments Hubs to Speed Money Movement
April 07, 2026  |  Payments Innovation

Banks may find that the next phase of payments competition is less about adding new rails and more about making all rails feel like one...

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What People Actually Want From AI
What People Actually Want From AI
April 02, 2026  |  Artificial Intelligence

The artificial intelligence industry spends considerable energy debating what models can do. Anthropic asked a different question: What do people actually want them to do?...

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