Payment problems don’t stay hidden inside the back office. When a customer reaches checkout, and a payment fails, stalls or gets declined for the wrong...
The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new phase. Consumers are no longer just shopping...
Fraud losses and payment failures are getting harder to recover after settlement and middle market firms are responding by moving verification and identity checks earlier...
“The Schedule Shock: How Unstable Hours Turn Paychecks Into Guesswork” is the May 2026 edition of the Wage to Wallet Index, a PYMNTS Intelligence and...
Consumers are preparing for higher costs before those costs fully hit their wallets. PYMNTS Intelligence found that 58% of consumers expect economic forces to hurt...
Financing as a mechanism to close a transaction, but newer evidence suggests installments may be influencing whether the transaction happens at all. In PYMNTS Intelligence’s...
“AI at the FI: Inside Credit Unions’ Demand-Execution Gap” examines how consumers, small businesses, credit unions and FinTechs are approaching the next wave of AI-powered...
Cue the “2001: A Space Odyssey” theme: Human lives have always been shaped by new technology. You can track it (pardon the pun) from railroads...