featured insights

Merchants See a Bigger AI Prize if Consumers Trust the System

Merchants See a Bigger AI Prize if Consumers Trust the System
Merchants See a Bigger AI Prize if Consumers Trust the System
April 23, 2026  |  Artificial Intelligence

Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology....

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Instant Payments Grow but the Real Barrier Is Human
Instant Payments Grow but the Real Barrier Is Human
April 20, 2026  |  Disbursements

“Instant Payments Are Winning. Why Are Some Consumers Still Saying No?”, a collaboration between PYMNTS Intelligence and Ingo Payments, looks at a simple but increasingly important...

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71% of Billion-Dollar Firms Face Agent Identity Threats
71% of Billion-Dollar Firms Face Agent Identity Threats
April 17, 2026  |  Digital Identity

Agent-driven identity threats are becoming a defining challenge for enterprises as they scale revenue and expand across markets, increasing fraud risk and customer friction. “Scale...

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Accounts Receivable Gets an AI Upgrade
Accounts Receivable Gets an AI Upgrade
April 16, 2026  |  Accounts Receivable

Corporate finance teams have spent decades building systems to record what customers owe. Very few of those systems tell them what customers are about to...

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How Payments Gaps Are Limiting Deposit Growth at Community Banks
How Payments Gaps Are Limiting Deposit Growth at Community Banks
April 16, 2026  |  Money Mobility

Community banks have made meaningful progress in digitizing account opening, but the competitive battleground for deposits is shifting. Opening and even funding accounts are no...

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Top-of-Wallet Credit Choices Have Moved to Mobile
Top-of-Wallet Credit Choices Have Moved to Mobile
April 15, 2026  |  Credit Cards

“Winning Top of Wallet: How Credit Card Apps Shape Choice,” a collaboration between PYMNTS Intelligence and Elan Credit Card, examines how the credit card mobile app...

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Central Banks Test a New Cross-Border Playbook
Central Banks Test a New Cross-Border Playbook
April 13, 2026  |  Cross-border Payments

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New Study Finds AI Critical to Credit Union Member Retention
New Study Finds AI Critical to Credit Union Member Retention
April 13, 2026  |  Credit Unions

“Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026” is a collaboration between PYMNTS Intelligence and...

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