The use of loyalty/rewards points to pay for purchases began as a value-add to card programs. For example, there might be a set of designer...
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COVID-19 has left entire industries rethinking their rewards programs before all of that that stored-up goodwill loses its value — along with the customer relationships...
Consumer packaged goods (CPG) brands and their merchant partners held eCommerce at somewhat of a distance for years, even as they steadily increased their investments...
To integrate a digital marketplace into Kroger Ship, The Kroger Co. has teamed with the software-as-a-service (SaaS) marketplace platform Mirakl. The move will allow Kroger...
Mobile payments penetration has historically faced a gap in Southeast Asia, Joel Neoh, founder of leading regional online-to-offline company Fave, told Karen Webster. Get the...
Credit unions have long prided themselves on offering better in-person service, but with lockdowns keeping members from branches, many CUs worry about losing customers to...
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Credit union (CU) members tend to be more loyal than their counterparts at big banks, and customer relationships play a more central role for CUs...