loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Deep Dive: How FI-FinTech Partnerships Power Businesses’ AP Cost Savings
Deep Dive: How FI-FinTech Partnerships Power Businesses’ AP Cost Savings
June 23, 2020  |  Next-Gen AP Automation

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How Customer Reviews Provide Lifeblood For Restaurant Operations
How Customer Reviews Provide Lifeblood For Restaurant Operations
June 22, 2020  |  Restaurant innovation

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How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
June 19, 2020  |  Restaurant innovation

Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order...

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How Fake Reviews Undermine Restaurants’ COVID-19 Responses
How Fake Reviews Undermine Restaurants’ COVID-19 Responses
June 15, 2020  |  Mobile Order Ahead

A third of consumers refuse to order from a restaurant that rates less than four stars on online review websites. Too often, unfortunately, reviews listed...

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Blackhawk CEO: How Digital Payments Will Drive New Retail Engagement Models – And Economics
Blackhawk CEO: How Digital Payments Will Drive New Retail Engagement Models – And Economics
June 10, 2020  |  Retail

Motivating a change in consumers or retailers is not always easy work, a reality evidenced by the plodding pace of contactless payments in the U.S....

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What The Restaurant Industry Needs To Serve Up Next
What The Restaurant Industry Needs To Serve Up Next
June 05, 2020  |  Restaurant innovation

The restaurant industry is in a state of massive flux, with almost all on-site dining switched to carry-out as shutdowns in most U.S. states forced...

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Why WSFS Bank Is Relying On QR Codes, Mobile Messaging To Enhance Customer Loyalty
Why WSFS Bank Is Relying On QR Codes, Mobile Messaging To Enhance Customer Loyalty
June 02, 2020  |  Digital Payments

The COVID-19 pandemic is leading consumers to embrace digital banking, with community banks reporting double-digit percentage growth in online account openings. Lisa Brubaker, chief technology...

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WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More
WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More
June 01, 2020  |  Digital Payments

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