loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

The Most Costly Threat To Subscription Customer Churn
The Most Costly Threat To Subscription Customer Churn
May 11, 2018  |  Subscription Commerce

Churn is an endemic problem for all subscription businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Quenching Indie Alcohol Merchants’ Thirst For Data
Quenching Indie Alcohol Merchants’ Thirst For Data
April 27, 2018  |  Retail

Bottoms up! Bottom lines, that is: With the right data and analytics, independent alcohol retailers could stop playing the guessing game and start seeing better...

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TGI Fridays Leads The Way On Loyalty
TGI Fridays Leads The Way On Loyalty
April 25, 2018  |  Loyalty & Rewards

Ten years ago, in 2008, TGI Fridays blazed a rewards and loyalty trail that countless restaurants have followed since. This month, the chain announced it...

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Mobile Ordering Comes To The Coffee Bean & Tea Leaf
Mobile Ordering Comes To The Coffee Bean & Tea Leaf
April 18, 2018  |  Mobile Order Ahead

Mobile order ahead has come to The Coffee Bean & Tea Leaf® mobile app, “The Coffee Bean Rewards® app,” which powers rewards and loyalty features as...

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Cracking The Anonymity Code In Loyalty
Cracking The Anonymity Code In Loyalty
April 12, 2018  |  Loyalty & Rewards

Every brick-and-mortar retailer has three kinds of customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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Can Google’s Shopping Actions Take On Amazon?
Can Google’s Shopping Actions Take On Amazon?
March 26, 2018  |  Payments Innovation

In between stories last week about Jack Dorsey saying that bitcoin will be the world’s single digital currency in about 10 years and Facebook’s meltdown...

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Target Red Card, Experiments With New Loyalty Program
Target Red Card, Experiments With New Loyalty Program
March 19, 2018  |  Retail

As growth of Target-branded Red Card payment cards has slowed, the retailer is beginning to experiment with a new rewards program: Dubbed “Target Red,” the...

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7-Eleven Expands Its Facial Recognition Technology
7-Eleven Expands Its Facial Recognition Technology
March 16, 2018  |  Retail

As facial recognition technology explodes worldwide, 7-Eleven expands the reach of its artificial intelligence platform to 11,000 stores across Thailand. Get the Full Story Complete the...

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Why Retailers Should Stop Focusing On Millennials
Why Retailers Should Stop Focusing On Millennials
March 16, 2018  |  Retail

Remember the baby boomers? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

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