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View the latest news and breaking news today for Payments, Commerce, Retail, Mobile Order, and Technology at PYMNTS.com

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Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
April 08, 2024  |  Artificial Intelligence

Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Clients’ use of the virtual assistant has accelerated since...

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34% of SMB Execs Say Loan Costs Are a Concern  
34% of SMB Execs Say Loan Costs Are a Concern  
April 08, 2024  |  SMBs

From time to time, most small and medium-sized businesses (SMBs) find themselves having to borrow money to meet short-term needs or unexpected expenses. But as...

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Alibaba Offers Deep Cloud Discounts Amid AI Boom
Alibaba Offers Deep Cloud Discounts Amid AI Boom
April 08, 2024  |  Technology

Chinese conglomerate Alibaba is reportedly offering steep price cuts to its cloud customers. These markdowns — as high as 59% and aimed at customers from the U.S. to Singapore...

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Singapore’s Tranglo Expands Cross-Border Payments Network
Singapore’s Tranglo Expands Cross-Border Payments Network
April 08, 2024  |  Digital Payments

Tranglo has expanded its cross-border payment network to allow transfers to more than 30 digital wallets. The Singapore-based FinTech announced the expansion Monday (April 8), noting that its direct-to-wallet...

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Data Privacy Laws Threaten Small Businesses’ Digital Advertising Efforts
Data Privacy Laws Threaten Small Businesses’ Digital Advertising Efforts
April 08, 2024  |  SMBs

The Maryland Online Data Privacy Act of 2024, a proposed bill set to impact data collection and online privacy, successfully passed both the Senate and House...

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Packaged Food Sellers Emphasizing Value for First Time Since Pandemic
Packaged Food Sellers Emphasizing Value for First Time Since Pandemic
April 08, 2024  |  Retail

Makers and retailers of packaged foods and drinks are reportedly emphasizing value and discounts to a greater degree than they’ve done since the pandemic. This...

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Revolving Credit Surge Hints at Split Payments’ Continued Appeal
Revolving Credit Surge Hints at Split Payments’ Continued Appeal
April 08, 2024  |  Alternative Credit

Debt continues to mount — and at an accelerated pace, per the Federal Reserve’s latest tally on consumer credit. Within that growth likely lies a continued...

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JPMorgan CEO Jamie Dimon: AI Could ‘Augment Virtually Every Job’
JPMorgan CEO Jamie Dimon: AI Could ‘Augment Virtually Every Job’
April 08, 2024  |  Artificial Intelligence

J.P. Morgan Chase’s CEO said artificial intelligence is an invention on par with the printing press. Jamie Dimon spent a large portion of his yearly letter to shareholders...

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Microsoft to Open New AI Hub in London
Microsoft to Open New AI Hub in London
April 08, 2024  |  artificial intelligence

Microsoft AI, an artificial intelligence (AI)-focused organization formed by the tech company in March, is opening a new AI hub in London. The Microsoft AI...

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