omnichannel commerce

Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’
Rite Aid CMO Says ‘Data Is Our Best Friend Right Now’
October 07, 2024  |  Retail

Data, in the right hands, can be a business leader’s magic wand. “Data is our best friend right now,” Jeanniey Walden, the chief marketing officer at...

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Kohl’s Aims to Refine Its Image as a Top Value Hub for Families
Kohl’s Aims to Refine Its Image as a Top Value Hub for Families
September 13, 2024  |  Retail

In the face of a tough retail environment, Kohl’s is reshaping its identity to feature its value-driven appeal for the entire family. With sales slipping...

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Walmart Expands Omnichannel Experiences and Fulfillment Solutions for Third-Party Sellers
Walmart Expands Omnichannel Experiences and Fulfillment Solutions for Third-Party Sellers
August 27, 2024  |  Walmart

Walmart has added new product categories, omnichannel experiences and fulfillment solutions to its eCommerce platform for third-party sellers, Walmart Marketplace. “We’re bringing all the pieces together to...

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Albertsons’ Loyalty Refresh Contributes to 23% Digital Growth
Albertsons’ Loyalty Refresh Contributes to 23% Digital Growth
July 23, 2024  |  Retail

As grocery shoppers increasingly seek out Click-and-Mortar™ technologies for a seamless omnichannel experience, Albertsons is seeing double-digit online growth, helped by its rewards refresh. The...

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Personalized Luxury: The Key to Winning Wealthy Shoppers
Personalized Luxury: The Key to Winning Wealthy Shoppers
July 19, 2024  |  Retail

In an era where luxury is becoming increasingly defined by personalization, wealthy consumers are demanding that brands innovate, tailoring their offerings to match their individual...

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Loop and ReBound Team for Simplified Retail Returns
Loop and ReBound Team for Simplified Retail Returns
July 16, 2024  |  Retail

Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s...

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Signet Jewelers Cultivates Customer Loyalty Through Service
Signet Jewelers Cultivates Customer Loyalty Through Service
July 12, 2024  |  Retail

Signet Jewelers, the world’s largest diamond retailer, faces a distinct challenge in creating customer loyalty. Unlike frequently purchased consumer goods, jewelry purchases tend to be...

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What Happens at Retail When You Cross a Gen Z With a Millennial?
What Happens at Retail When You Cross a Gen Z With a Millennial?
July 05, 2024  |  Consumer Insights

As zillennials — the bridge generation born between 1991 and 1999 — grow into their prime spending years, their shopping habits are becoming increasingly influential...

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Gap’s Promising Turnaround Efforts Suggest Blueprint for Legacy Apparel Retailers
Gap’s Promising Turnaround Efforts Suggest Blueprint for Legacy Apparel Retailers
July 02, 2024  |  Retail

Gap, a once-dominant force in American retail that has faced challenges in recent years, is undergoing a years-long effort to reclaim its position in a...

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