PYMNTS Intelligence

Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
March 18, 2024  |  eCommerce

For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in...

READ MORE >
39% of Retail Shoppers Stick to Digital
39% of Retail Shoppers Stick to Digital
March 18, 2024  |  Retail

With many consumers accustomed to the convenience of eCommerce, a significant portion of retail shoppers are engaging exclusively via digital channels, PYMNTS Intelligence finds. Get...

READ MORE >
Telecom Execs See Generative AI as Key to Customer Experience
Telecom Execs See Generative AI as Key to Customer Experience
March 18, 2024  |  Artificial Intelligence

Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and...

READ MORE >
Inflation Puts Consumers on Alert for Discounts
Inflation Puts Consumers on Alert for Discounts
March 18, 2024  |  Consumer Insights

Consumers closed 2023 by increasing their spending — nearly 7% more over what they spent the previous year, according to PYMNTS intelligence data — indicating...

READ MORE >
Is Social Media to Blame for Perceived Financial Angst?    
Is Social Media to Blame for Perceived Financial Angst?   
March 17, 2024  |  Personal Finance

Advocates of social media have their work cut out for them these days. From lawmakers insisting China is stealing state secrets via TikTok to educators...

READ MORE >
Report: Nuvei on Verge of Buyout Deal With Advent
Report: Nuvei on Verge of Buyout Deal With Advent
March 17, 2024  |  Acquisitions

Canadian FinTech Nuvei is reportedly close to being acquired by private equity company Advent International. Get the Full Story Complete the form to unlock this...

READ MORE >
Consumers ‘Balancing a Lot’ as Retail Sales Slow
Consumers ‘Balancing a Lot’ as Retail Sales Slow
March 17, 2024  |  Consumer Insights

Consumers are growing more hesitant to spend following a long stretch of looser spending. Get the Full Story Complete the form to unlock this article...

READ MORE >
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024  |  Subscriptions

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. Get the Full Story...

READ MORE >
Bookstores Regain Ground as Consumers Seek In-Person Engagement
Bookstores Regain Ground as Consumers Seek In-Person Engagement
March 15, 2024  |  Retail

Consumers’ shift to eCommerce has not killed the bookstore yet. From industry giants’ recoveries to the reemergence of independent players in the space, the bookstore...

READ MORE >