PYMNTS Intelligence

Multitasking in the Voice Economy Is Being Reshaped by Gen AI
Multitasking in the Voice Economy Is Being Reshaped by Gen AI
November 28, 2023  |  Artificial Intelligence

It has become commonplace to say that generative artificial intelligence will upend, well, everything. Get the Full Story Complete the form to unlock this article...

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Big Firms Automate Regular Payments, Small Firms Large Payments
Big Firms Automate Regular Payments, Small Firms Large Payments
November 28, 2023  |  Accounts Payable

The digitalization trend that followed the pandemic has accelerated the automation journey for nearly one-third of mid-sized firms. Get the Full Story Complete the form...

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Study Finds More Instant Payment Options Increase Customer Satisfaction
Study Finds More Instant Payment Options Increase Customer Satisfaction
November 28, 2023  |  Faster Payments

Using instant payment methods can streamline the payment process and improve overall customer satisfaction, making consumers 11% more satisfied and nearly double their likelihood to...

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Companies With AI-Driven Strategies Outcompete Peers, Study Finds
Companies With AI-Driven Strategies Outcompete Peers, Study Finds
November 28, 2023  |  Artificial Intelligence

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Banks Play Important Role in Helping Paycheck-to-Paycheck Consumers Build Savings
Banks Play Important Role in Helping Paycheck-to-Paycheck Consumers Build Savings
November 28, 2023  |  Consumer Finance

Amber Carroll, senior vice president of membership and lifecycle strategy at LendingClub, told PYMNTS that U.S. consumers face a cash drain — but proactive planning can...

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Consumers Use Digital to Multitask Most While Caring for Others
Consumers Use Digital to Multitask Most While Caring for Others
November 27, 2023  |  Consumer Insights

As connected devices make consumers multitask more across their day-to-day routines, PYMNTS Intelligence finds which activities prompt people to split their focus, and which command...

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Millennials Fuel Split-Pay Retail Purchases on Black Friday and Beyond
Millennials Fuel Split-Pay Retail Purchases on Black Friday and Beyond
November 27, 2023  |  Payment Methods

As we enter the holiday season, consumers are finding ways to manage their finances. Get the Full Story Complete the form to unlock this article...

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Black Friday’s Generational Divide: Millennials Spend More Online, Embrace Deferred Payments
Black Friday’s Generational Divide: Millennials Spend More Online, Embrace Deferred Payments
November 27, 2023  |  Consumer Payments

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Virtual Card Solutions Make Digital Payments Better for African Travelers
Virtual Card Solutions Make Digital Payments Better for African Travelers
November 27, 2023  |  Travel Payments

Digital payments have reshaped the way travelers manage money, rendering the traditional reliance on cash or traveler’s checks a thing of the past. Today, it’s...

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