PYMNTS Intelligence

GenAI Transforms In-Car Voice Assistants Into Personalized, Interactive Road Companions

GenAI Transforms In-Car Voice Assistants Into Personalized, Interactive Road Companions
GenAI Transforms In-Car Voice Assistants Into Personalized, Interactive Road Companions
January 15, 2024  |  artificial intelligence

Imagine having the ability to engage in a meaningful conversation with your in-car voice assistant — discussing the latest news, exploring nearby points of interest,...

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Interoperability and Transparency Are Key Challenges as Cross-Border Payments Modernize
Interoperability and Transparency Are Key Challenges as Cross-Border Payments Modernize
January 15, 2024  |  Cross-border Payments

When three quarters of a given market are dissatisfied with the way things are going, that’s a market ripe for innovation and technology in the...

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Online Customers’ Shopping Mantra: Faster Shipping, Free Returns
Online Customers’ Shopping Mantra: Faster Shipping, Free Returns
January 15, 2024  |  eCommerce

The appeal of faster services has become an integral component of the modern eCommerce experience, influencing purchasing decisions and shaping customer expectations. Get the Full...

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Nearly 25% of B2B Real Estate Payments Are Made via Cash or Check
Nearly 25% of B2B Real Estate Payments Are Made via Cash or Check
January 15, 2024  |  B2B Payments

Despite the entrenchment of automated clearing house transfers as the preferred payment method for real estate companies and the advancement of real-time payments observed in...

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Cash-Back Rewards Entice Nearly Half of Cardholders Who Have Yet to Embrace Card-Linked Offers
Cash-Back Rewards Entice Nearly Half of Cardholders Who Have Yet to Embrace Card-Linked Offers
January 15, 2024  |  Loyalty & Rewards

During the 2023 holiday shopping season, card-linked offers gained popularity as consumers sought ways to manage their spending amidst rising prices. In fact, nearly two-thirds of...

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EU Consumers Say They’d Rather Card Networks Than Banks Deliver Their Everyday App
EU Consumers Say They’d Rather Card Networks Than Banks Deliver Their Everyday App
January 15, 2024  |  Consumer Insights

Globally, the increasing reliance on apps and connected devices has led to growing consumer demand for an everyday app that seamlessly integrates banking, shopping and...

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1 in 4 Subscribers Get HelloFresh Meal Kits
1 in 4 Subscribers Get HelloFresh Meal Kits
January 12, 2024  |  Subscriptions

Meal kits represent a significant share of the total retail subscription category, with leading provider HelloFresh reaching a wide audience. Get the Full Story Complete...

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Most eCommerce Merchants Recognize Innovation’s Potential in Curbing Fraud
Most eCommerce Merchants Recognize Innovation’s Potential in Curbing Fraud
January 12, 2024  |  Fraud Prevention

The digital age has ushered in unprecedented opportunities for business growth, but it has also given rise to increasingly sophisticated fraudulent activities. From friendly fraud...

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Safeguarding Personal Information Key to Banking Subprime Consumers
Safeguarding Personal Information Key to Banking Subprime Consumers
January 12, 2024  |  Banking

As technological advancements continue to revolutionize the financial industry, data privacy and security continues to take center stage, shaping consumer preferences and challenging financial institutions...

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