PYMNTS Intelligence

Why Millions of New Accounts Never Turn Into Real Banking Relationships

Why Millions of New Accounts Never Turn Into Real Banking Relationships
Why Millions of New Accounts Never Turn Into Real Banking Relationships
March 25, 2026  |  Money Mobility

Banks and credit unions are opening millions of new accounts, yet too many fail to become active relationships. As FinTechs deliver instant funding and immediate...

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Gig Work Is Making Tax Refunds Harder to Get
Gig Work Is Making Tax Refunds Harder to Get
March 25, 2026  |  Taxes

As the 2026 tax season unfolds, a sobering reality has emerged for the nearly 70% of Americans living paycheck to paycheck. While many U.S. consumers...

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50% of CFOs Say AI Will Create New Workforce Roles
50% of CFOs Say AI Will Create New Workforce Roles
March 25, 2026  |  Artificial Intelligence

One message is coming through clearly from corporate finance leaders: AI is not just a tool for cutting tasks, it is starting to reshape what...

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Consumers Pass the Debt Test but Fail the Savings Test
Consumers Pass the Debt Test but Fail the Savings Test
March 24, 2026  |  Consumer Insights

Household finances are showing resilience on the surface, but the underlying sentiment points to a more constrained consumer. Get the Full Story Complete the form...

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Split Spending: Survival vs. Splurge Defines the New Consumer
Split Spending: Survival vs. Splurge Defines the New Consumer
March 24, 2026  |  Retail

The most endangered species in retail isn’t brick-and-mortar. It’s the mid-market shopper share of wallet. Get the Full Story Complete the form to unlock this...

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The Back Office Gets Smarter as AI Transforms Supplier Payments
The Back Office Gets Smarter as AI Transforms Supplier Payments
March 24, 2026  |  Accounts Payable

For years, accounts payable (AP) was judged by how little trouble it caused, but new data suggests it may now be creating room for faster...

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Acquirers Say Risk and Readiness Are Slowing Agentic Commerce
Acquirers Say Risk and Readiness Are Slowing Agentic Commerce
March 24, 2026  |  Artificial Intelligence

“How Acquirers Prepare for Agentic Commerce” examines how acquirers are preparing for the next phase of digital commerce as AI-powered agents take on a larger...

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85% of Merchants Say Fraud Tools Must Reduce Checkout Friction
85% of Merchants Say Fraud Tools Must Reduce Checkout Friction
March 24, 2026  |  Fraud Prevention

Merchants fighting fraud increasingly face a strategic challenge that extends beyond blocking criminals. The real task is protecting revenue while keeping checkout smooth for legitimate...

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