PYMNTS Intelligence

Nearly Half of Consumers Use Digital Wallets for Bill Payments Globally
Nearly Half of Consumers Use Digital Wallets for Bill Payments Globally
April 02, 2025  |  Digital Payments

Despite a global familiarity with digital wallets, how consumers are actually using them reveals a patchwork of preferences and nascent adoption beyond basic transactions. Get...

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Real-Time Payments Continue Momentum With New Partnerships and Wider Bank Coverage
Real-Time Payments Continue Momentum With New Partnerships and Wider Bank Coverage
April 01, 2025  |  Real-Time Payments

The real-time payments ecosystem is evolving fast — not with hype but with concrete infrastructure upgrades and strategic expansions. Get the Full Story Complete the...

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Information Firms Lead in GenAI ROI, With 65% Reporting Positive Results
Information Firms Lead in GenAI ROI, With 65% Reporting Positive Results
April 01, 2025  |  artificial intelligence

While the buzz around generative artificial intelligence (GenAI) continues to captivate boardrooms, a new analysis reveals a divergence in its financial impact across industries. In...

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OCC’s Hood Sees Value in Using Alternative Data to Expand Credit Access
OCC’s Hood Sees Value in Using Alternative Data to Expand Credit Access
March 31, 2025  |  credit frictions

On Monday (March 31), PYMNTS Intelligence reported that for impulse and emergency purchases alike, a sizable segment of consumers are slightly more likely to pay with...

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Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
March 31, 2025  |  Consumer Finance

Emergency or unplanned expenses happen to consumers all the time. Some are impulse “wants,” and others are emergency “needs.” Either way, they can be expensive....

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Retailers Increase GenAI Investments, but Need Better Data to Make It Run
Retailers Increase GenAI Investments, but Need Better Data to Make It Run
March 31, 2025  |  Artificial Intelligence

Retailers are embracing generative artificial intelligence (GenAI) at an unprecedented rate, transforming how they analyze transactions, predict customer behavior and secure payments. The data is...

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Zillennials Ditch Cash for Digital Wallets When Dining Out
Zillennials Ditch Cash for Digital Wallets When Dining Out
March 31, 2025  |  Digital Payments

A recent PYMNTS Intelligence report, titled “In-Store and Online, Digital Wallets and Debit Are Zillennials’ Signature Payments” provides a compelling look into the payment preferences...

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The US’s $750 Million Bet: Ending Paper Checks to Drive Digital Finance
The US’s $750 Million Bet: Ending Paper Checks to Drive Digital Finance
March 28, 2025  |  Payment Methods

The federal government’s move to eliminate paper checks by Sept. 30 signals a massive shift toward digital transactions, potentially saving the Treasury $750 million. This...

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Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
March 28, 2025  |  Credit Cards

Card issuing — once the province of big banks — is changing, as issuers move beyond basic transaction services to stay competitive. In the process,...

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