PYMNTS Study

Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge

Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
May 19, 2023  |  Consumer Insights

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Even Discount Retail CEOs Say Shoppers Are Pulling Back   
Even Discount Retail CEOs Say Shoppers Are Pulling Back   
May 19, 2023  |  Retail

Amid inflation, shoppers are actively seeking out affordable options. This trend has prompted consumers to search for merchants whose prices are in line with their...

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Scaling Digital Healthcare Could Be Big Business as Consumers Seek Simplicity
Scaling Digital Healthcare Could Be Big Business as Consumers Seek Simplicity
May 19, 2023  |  Healthcare

Consumers are clamoring for a unified system to manage their health but nothing yet fits the bill. Get the Full Story Complete the form to...

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Census Says eCommerce Share of Retail Is 15%, Here’s Why It’s Really 22%
Census Says eCommerce Share of Retail Is 15%, Here’s Why It’s Really 22%
May 18, 2023  |  eCommerce

About a year ago, PYMNTS detailed how government stats and revisions to those stats can change the way we view eCommerce. Get the Full Story...

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60% of APAC Online Shoppers Bail at Checkout Without Local Payments Options
60% of APAC Online Shoppers Bail at Checkout Without Local Payments Options
May 18, 2023  |  Mobile Wallets

The Asia-Pacific region is poised to become a major area of growth for U.S. and U.K. merchants in the next three years, especially for specialty...

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Consumers Who Shop More Online Also Use More Healthcare Services Online
Consumers Who Shop More Online Also Use More Healthcare Services Online
May 17, 2023  |  Connected Economy

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Over 63% of SaaS Firms Want Integrated Spend Management Solutions
Over 63% of SaaS Firms Want Integrated Spend Management Solutions
May 17, 2023  |  Spend Management

When it comes to managing non-payroll spending, automation is where a great deal of the smart money is going. Get the Full Story Complete the...

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Digital Has Become a Way of Daily Life for 622M Consumers in 11 Global Markets
Digital Has Become a Way of Daily Life for 622M Consumers in 11 Global Markets
May 17, 2023  |  Connected Economy

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Study Finds Payment Choice More Important Than 33 Other Features When Choosing a Merchant
Study Finds Payment Choice More Important Than 33 Other Features When Choosing a Merchant
May 16, 2023  |  eCommerce

More than 80% of consumers use digital features as part of their shopping experiences, online and in-store. These “digital enthusiasts” and “digital mainstream” shoppers are...

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