PYMNTS Study

Subprime Delinquencies Show Pressures of Paycheck-to-Paycheck Life
Subprime Delinquencies Show Pressures of Paycheck-to-Paycheck Life
February 02, 2023  |  Loans

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Companies Scramble to Simplify Bill Payment Experience for Consumers
Companies Scramble to Simplify Bill Payment Experience for Consumers
February 02, 2023  |  Consumer Payments

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Struggling Households Optimistic That Finances Will Improve This Year
Struggling Households Optimistic That Finances Will Improve This Year
February 01, 2023  |  Consumer Insights

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Meta Is Losing Over $1B a Month on Metaverse Strategy
Meta Is Losing Over $1B a Month on Metaverse Strategy
February 01, 2023  |  Meta

Mark Zuckerberg’s expensive pivot toward building a virtual world continues to be just that — expensive. Get the Full Story Complete the form to unlock...

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Millennials Tip at QSRs While Seniors Save Them for Full-Service
Millennials Tip at QSRs While Seniors Save Them for Full-Service
February 01, 2023  |  Consumer Insights

With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. Get the Full Story Complete the form to unlock this article...

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Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
February 01, 2023  |  Restaurant innovation

Chili’s is raising prices, counting on loyal customers to step up as price-sensitive diners withdraw. Get the Full Story Complete the form to unlock this...

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Grocers Step up Delivery Efforts to Retain Their Customers
Grocers Step up Delivery Efforts to Retain Their Customers
January 31, 2023  |  Delivery

Grocers that do not offer delivery, PYMNTS research reveals, risk alienating their customers. Get the Full Story Complete the form to unlock this article and...

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FIs and FinTechs Find Innovation Inspiration in Customer Receipt Data
FIs and FinTechs Find Innovation Inspiration in Customer Receipt Data
January 31, 2023  |  Data

Among banks and FinTechs, there’s recognition of the value inherent in receipt data. Get the Full Story Complete the form to unlock this article and...

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Shopper Awareness of Retailers’ Digital Features Impacts Preference
Shopper Awareness of Retailers’ Digital Features Impacts Preference
January 31, 2023  |  Retail

Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. Get the Full Story...

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