Smaller companies tend to see their digitization efforts as an avenue to eliminate manual processes and cut costs, according to “Business Payments Digitization,” a PYMNTS...
Sixty-one percent of firms are selling more on digital marketplaces now than they did one year ago, according to “Online Sellers,” a PYMNTS report based...
Fraud detection is constantly improving, but so are the capabilities of fraud rings and hackers, making choice of fraud detection and dispute resolution technology critically...
As companies navigate a world in which pandemic restrictions are being lifted, some are returning to in-person workplaces, while others are embracing hybrid or remote...
The average subscriber has dropped one of their five retail subscriptions since October, according to “Subscription Commerce Conversion,” a PYMNTS and sticky.io collaboration based on...
For online grocers, it takes more than a few orders to earn consumers’ trust. In fact, according to data from PYMNTS’ recent study “Satisfaction In...
Looking for loyalty among millennial subscribers and their closest cohorts? Look to your feature set and make sure it’s flexible and delivers value to these...
Amazon, Shopify and others are feeling the sting of slower online sales in early 2022. That’s likely transitory as physical and online retail rebalance for...
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in...