PYMNTS Study

One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers

One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
May 10, 2022  |  Commerce

Grocery shoppers want to be able to get their groceries quickly and conveniently online without springing for high-cost delivery options. Curbside pickup provides a happy...

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The Data Point: Real-Time Payments Are the Norm at Nearly 9 in 10 Big Businesses
The Data Point: Real-Time Payments Are the Norm at Nearly 9 in 10 Big Businesses
May 10, 2022  |  Payment Methods

Real-time payments (RTP) are a long time coming and still in very early days, but the wrangling of regulators, banks and other stakeholders is fast...

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Inflation Prompts 10x Increase in Consumers Reevaluating Subscription Value
Inflation Prompts 10x Increase in Consumers Reevaluating Subscription Value
May 10, 2022  |  Subscription Commerce

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SMBs Say Costly, Time-Consuming Payment Processes Are Chronic Supplier Pain Point
SMBs Say Costly, Time-Consuming Payment Processes Are Chronic Supplier Pain Point
May 09, 2022  |  SMBs

Small- to medium-sized businesses (SMBs) experience several problems when making payments to suppliers. The most common pain points are manual invoice review, the high cost of...

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Older and Youngest Consumers, With Smaller Cash Cushions, Feel Paycheck-to-Paycheck Pinch
Older and Youngest Consumers, With Smaller Cash Cushions, Feel Paycheck-to-Paycheck Pinch
May 09, 2022  |  Economy

The cash cushions are dwindling. The credit card balances are a monthly obligation, of course. Get the Full Story Complete the form to unlock this...

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Millennial Minute: Sharing Data Digitally Not a Hangup for 80% of Millennials Opening New Accounts
Millennial Minute: Sharing Data Digitally Not a Hangup for 80% of Millennials Opening New Accounts
May 09, 2022  |  Data

The pandemic has pushed the digital shift forward by three to five years minimum, and that’s made it easier — and more attractive — for...

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The Data Point: 97% of Billing and Collections Execs Say Digitization Raises Satisfaction
The Data Point: 97% of Billing and Collections Execs Say Digitization Raises Satisfaction
May 09, 2022  |  Digital Payments

Billing and collections have impacts extending beyond the transactional, governing much of the experience that gets reflected in Net Promoter Scores for utilities and financial...

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Utilities Test Out New Role as Mobile-Payment CX Transformers
Utilities Test Out New Role as Mobile-Payment CX Transformers
May 09, 2022  |  Digital Payments

Picture a lightbulb popping on above someone’s head. It’s a classic image denoting a good idea, and many utilities are having this exact moment now...

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Businesses Mull Move to RTP to Capture Cash Flow Benefits
Businesses Mull Move to RTP to Capture Cash Flow Benefits
May 09, 2022  |  B2B Payments

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