PYMNTS Study

24% of Consumers Are Uncomfortable Sharing Bank Account Credentials With Third-Party Apps
24% of Consumers Are Uncomfortable Sharing Bank Account Credentials With Third-Party Apps
December 02, 2021  |  Banking

Although digital payment methods are now routinely used to purchase goods and services, some consumers who are concerned about protecting their bank accounts and personal information...

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Study: Behavioral Analytics Part of Multilayered Defense vs Identity Fraud
Study: Behavioral Analytics Part of Multilayered Defense vs Identity Fraud
December 02, 2021  |  Authentication

No surprise here: The spike in online traffic through the past 18 months since the pandemic hit us all hard has also given rise to...

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US Consumers Say They’ll do Half of Their Remaining Holiday Shopping Online
US Consumers Say They’ll do Half of Their Remaining Holiday Shopping Online
December 02, 2021  |  Retail

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It Takes More Than Convenience to Woo Credit Card Users
It Takes More Than Convenience to Woo Credit Card Users
December 02, 2021  |  Credit Cards

Consumers want more than just a great interest rate when they choose a credit card issuer, PYMNTS research has revealed. Three out of four consumers...

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25% of Restaurant Customers Order Food at Least Once a Week, Spend at Least $40 Per Purchase
25% of Restaurant Customers Order Food at Least Once a Week, Spend at Least $40...
December 01, 2021  |  Payment Methods

The pandemic brought a great deal of attention to the variety of ways customers can get meals from restaurants. Both table-service restaurants and quick-service restaurants...

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Mobile Wallets Catching on Among Latin American Consumers
Mobile Wallets Catching on Among Latin American Consumers
December 01, 2021  |  Mobile Wallets

Latin American consumers are steadily gaining access to digital financial services, but many still are flocking to alternative payment tools such as mobile wallets to...

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Black Friday Retail Results Show Buy Now Pay Later Gaining Ground
Black Friday Retail Results Show Buy Now Pay Later Gaining Ground
December 01, 2021  |  Retail

Black Friday is in the rearview mirror, the gifts are on their way, if they haven’t been delivered to doorsteps already. Get the Full Story...

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US Consumers Forgo Medical Treatments Over Lack of Healthcare Payments Options
US Consumers Forgo Medical Treatments Over Lack of Healthcare Payments Options
December 01, 2021  |  Healthcare

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27% of Subscribers Have Experienced a Declined Payment Within the Past Year 
27% of Subscribers Have Experienced a Declined Payment Within the Past Year 
November 30, 2021  |  Subscription Commerce

Consumers have a growing appetite for subscription services, but they can quickly sour on the experience when their automated payments are declined. Unfortunately, hiccups in...

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