PYMNTS Study

Merchants Stand to Lose $2.2 Billion By Not Offering Consumers a Better Subscription Experience
Merchants Stand to Lose $2.2 Billion By Not Offering Consumers a Better Subscription Experience
November 19, 2021  |  Subscription Commerce

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Instant Payouts to Consumers from Businesses Tripled in 2021
Instant Payouts to Consumers from Businesses Tripled in 2021
November 17, 2021  |  Disbursements

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59% of CFOs Say Digital Payments Key to Better Balance Sheets
59% of CFOs Say Digital Payments Key to Better Balance Sheets
November 16, 2021  |  B2B Payments

U.S. businesses are using digital channels to make and receive more payments than ever, using supplier portals, app-based payments and other online methods to send and receive...

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64% of B2B Firms Plan to Increase Their eCommerce Investments
64% of B2B Firms Plan to Increase Their eCommerce Investments
November 16, 2021  |  B2B Payments

Companies expect eCommerce to play a more prominent role in their future business relationships. Similarly, business buyers tasked with finding new vendors or suppliers for their firms believe...

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What Online Merchants Get Right and Wrong at the Checkout
What Online Merchants Get Right and Wrong at the Checkout
November 15, 2021  |  eCommerce

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Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
November 14, 2021  |  Insurance

It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register,...

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Study: 82% of Consumers Connect Bank Credentials to Apps, But Security Fears Persist
Study: 82% of Consumers Connect Bank Credentials to Apps, But Security Fears Persist
November 12, 2021  |  Digital Banking

The connected economy of payments is enabled by sharing banking credentials with a wide array of apps and websites. While incredibly convenient, this also exposes...

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1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
November 11, 2021  |  Retail

All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount...

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NEW REPORT: Closing the Gap Between Cross-Border Crypto Demand and Access to Services
NEW REPORT: Closing the Gap Between Cross-Border Crypto Demand and Access to Services
November 11, 2021  |  Cryptocurrency

Cryptocurrency and blockchain technologies are proving increasingly useful for cross-border businesses. Cryptocurrencies facilitate easy and cost-effective international payments, and blockchain-based smart contracts foster trust with...

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