PYMNTS Study

Report: End of Pandemic Could Kick-Off Spending Spree For Paycheck-to-Paycheck Consumers
Report: End of Pandemic Could Kick-Off Spending Spree For Paycheck-to-Paycheck Consumers
November 01, 2021  |  Consumer Finance

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90% Of Consumers Say Digital Connectivity Has Brought Positive Benefits
90% Of Consumers Say Digital Connectivity Has Brought Positive Benefits
November 01, 2021  |  Connected Economy

The embrace of digital tech and the use of different tools runs wide and deep in our lives, with PYMNTS’ survey of over 15,000 U.S....

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New Data Show 2021 Holiday Spend Depends on Availability, Ease and Satisfaction
New Data Show 2021 Holiday Spend Depends on Availability, Ease and Satisfaction
October 29, 2021  |  Retail

Will we hear cash registers ringing along with sleigh bells this December? Yes and no. New research and retail outlooks see a decidedly digital holiday...

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New Study: Mass Payment Preferences Emerge Among Paycheck-to-Paycheck Consumers
New Study: Mass Payment Preferences Emerge Among Paycheck-to-Paycheck Consumers
October 29, 2021  |  Payment Methods

As we’ve learned through a series of studies this year, paycheck-to-paycheck living is more widespread than previously thought, including high earners and other consumers not...

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NEW DATA: Payments Automation Can Reduce Firms’ DSO by 22%
NEW DATA: Payments Automation Can Reduce Firms’ DSO by 22%
October 29, 2021  |  Payments Innovation

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47% of Consumers Buy Protection Plans When Durable Goods Cost More Than $500
47% of Consumers Buy Protection Plans When Durable Goods Cost More Than $500
October 29, 2021  |  Insurance

With the rise of eCommerce, frustrating situations like cracked phones, damaged furniture and broken equipment are far too common for consumers, leading them to demand...

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New Study: More CFOs Using Digital Transformation to Increase Customer Lifetime Value
New Study: More CFOs Using Digital Transformation to Increase Customer Lifetime Value
October 28, 2021  |  CFO

As loyalty and retention efforts take on greater importance in hotly competitive pandemic-era commerce, more chief financial officers are intensifying efforts around digital transformations that...

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73 Million US Consumers Are Already Living in the Connected Economy
73 Million US Consumers Are Already Living in the Connected Economy
October 28, 2021  |  Commerce Connected

Consumers have become accustomed to near-ubiquitous internet access to get goods and services on-demand, as well as run multiple facets of their lives. As a...

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NEW DATA: Nearly 90% of US Consumers Plan Online Holiday Purchases in 2021 — 13% More Than in 2020
NEW DATA: Nearly 90% of US Consumers Plan Online Holiday Purchases in 2021 — 13%...
October 28, 2021  |  Shopping

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