PYMNTS Study

Personalization Decides Which Card Wins … and Which Gets Rotated Out
Personalization Decides Which Card Wins … and Which Gets Rotated Out
September 02, 2025  |  Loyalty & Rewards

In the high-stakes contest for consumer loyalty, rewards are no longer just perks; they are the battlefield. The PYMNTS Intelligence report “Locking in Loyalty: Securing...

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60% of Banks Say Real-Time Data Decides Who Gets a Loan
60% of Banks Say Real-Time Data Decides Who Gets a Loan
September 01, 2025  |  Loans

For banks, the difference between saying “yes” and “no” to a small business loan often has less to do with risk appetite than with the...

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AI Gives Finance Teams X-Ray Vision Into Customer Risk
AI Gives Finance Teams X-Ray Vision Into Customer Risk
August 29, 2025  |  Accounts Receivable

Accounts receivable (AR) isn’t a corporate function typically known for its innovation. The department has typically been known for ledger accuracy, sending overdue notices and...

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Consumers Push Banks to Double Down on Real-Time Rails
Consumers Push Banks to Double Down on Real-Time Rails
August 28, 2025  |  Real-Time Payments

Consumers expect money to move at digital speed. Whether it’s a payroll deposit, an insurance payout or a merchant refund, waiting days for money now...

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Why 41% of Consumers Stick to Basic Tech While 10% Push the Limits
Why 41% of Consumers Stick to Basic Tech While 10% Push the Limits
August 28, 2025  |  Digital Payments

When it comes to connected technology, consumers don’t move in lockstep. Instead, they fall into three distinct camps that reveal not only what devices they...

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The Data Divide in Card Issuing
The Data Divide in Card Issuing
August 27, 2025  |  Credit Cards

In today’s competitive card issuing market, sleek apps and fast approvals aren’t enough. The real advantage belongs to issuers that turn data into predictive insights...

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37% of Small Businesses Ready to Switch Providers for Embedded Credit
37% of Small Businesses Ready to Switch Providers for Embedded Credit
August 27, 2025  |  SMBs

For years, accounting teams inside small- to medium-sized businesses (SMBs) were consigned to back-office number crunching. Now they’re stepping into a more strategic role powered...

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SMBs Trade Fees for Liquidity as Instant Payments Replace Credit Lines
SMBs Trade Fees for Liquidity as Instant Payments Replace Credit Lines
August 26, 2025  |  SMBs

Cash flow has long been the make-or-break factor for small enterprises. Unlike large corporations with credit lines, cash reserves and investor buffers, small- to medium-sized...

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Hospitality Struggles While Micro-Businesses Stage a Comeback on Main Street
Hospitality Struggles While Micro-Businesses Stage a Comeback on Main Street
August 25, 2025  |  SMBs

For several years, small- to medium-sized businesses (SMBs) in the United States have lived under a cloud of uncertainty. From pandemic shutdowns to runaway inflation...

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