PYMNTS Study

Budget-Strapped Consumers Are Tired of Being Asked to Tip Self-Checkout Kiosks
Budget-Strapped Consumers Are Tired of Being Asked to Tip Self-Checkout Kiosks
May 07, 2024  |  Consumer Insights

For financially constrained consumers, the pressure to tip is verging on the ridiculous, with many customers even asked to add gratuity at self-checkout. Get the...

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39% of Middle-Income Card Holders Unfamiliar With Card-Linked Offers
39% of Middle-Income Card Holders Unfamiliar With Card-Linked Offers
May 07, 2024  |  Loyalty & Rewards

Once card holders are made aware of how they can earn rewards by using their credit and debit cards to pay for goods and services,...

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Are Co-Branded Credit Cards Facing an Existential Crisis?
Are Co-Branded Credit Cards Facing an Existential Crisis?
May 07, 2024  |  Consumer Finance

General-purpose credit cards dominate the consumer credit card landscape. In fact, about 2.5 times more consumers hold general-use credit cards than either co-branded credit or...

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55% of High-Earning Consumers and 79% of Gen Z Use Digital Wallets
55% of High-Earning Consumers and 79% of Gen Z Use Digital Wallets
May 02, 2024  |  Mobile Wallets

Whether shopping online or in person, an increasing number of consumers are embracing digital wallets. Get the Full Story Complete the form to unlock this...

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58% of Freelance and Contract Workers Would Pay to Get Paid Faster
58% of Freelance and Contract Workers Would Pay to Get Paid Faster
May 01, 2024  |  Disbursements

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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34% of Gen Z Consumers Say Splurging Contributes to Financial Distress
34% of Gen Z Consumers Say Splurging Contributes to Financial Distress
April 30, 2024  |  Consumer Insights

Spoiler alert: The title of PYMNTS Intelligence’s new report, “Why 60% of Gen Z’s Live Paycheck to Paycheck” gives away a key finding. Six in 10 Generation...

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When Consumers Buy Electronics, Online Marketplaces Beat Physical Stores
When Consumers Buy Electronics, Online Marketplaces Beat Physical Stores
April 30, 2024  |  eCommerce

Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience. Get the...

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81% of Small Businesses Get Paid via Ad Hoc Payments
81% of Small Businesses Get Paid via Ad Hoc Payments
April 30, 2024  |  SMBs

Eight in 10 small- to medium-sized businesses (SMBs) get paid via ad hoc payments for the goods and services they provide to larger organizations. Get...

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Low-Income Consumers Choose Retailers Over D2C When Shopping Online
Low-Income Consumers Choose Retailers Over D2C When Shopping Online
April 29, 2024  |  eCommerce

When low-income shoppers tap digital channels, they prefer to shop with retailers rather than going straight to brands’ eCommerce shops, trusting stores to offer them...

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