PYMNTS Study

More Than 30% of Card Users Opt for Cash Back Rewards
More Than 30% of Card Users Opt for Cash Back Rewards
April 02, 2024  |  Loyalty & Rewards

While it’s common for businesses to foster customer loyalty by offering perks in exchange for purchases, cardholders have a certain degree of dissatisfaction with the...

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Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. Get the Full Story Complete the form to unlock...

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Social Commerce Holdouts Skeptical of Cross-Pollination
Social Commerce Holdouts Skeptical of Cross-Pollination
March 28, 2024  |  Social Commerce

Many consumers are put off by social commerce, not wanting to have their social connection interrupted by product promotion. Get the Full Story Complete the...

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New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
March 28, 2024  |  VISA

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Eight in 10 EU Mid-Market Firms Needed Working Capital Solutions in 2023
Eight in 10 EU Mid-Market Firms Needed Working Capital Solutions in 2023
March 28, 2024  |  Europe

European middle-market firms have the second-highest need for working capital solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Older Shoppers Demand to See Installment Plan Options Before Checkout
Older Shoppers Demand to See Installment Plan Options Before Checkout
March 27, 2024  |  Payment Methods

The lion’s share of shoppers wants merchants to let them know what installment plan options are available before the checkout process even begins, and older...

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Only 22% of Companies Tap Recovery Tools for Failed Cross-Border Payments
Only 22% of Companies Tap Recovery Tools for Failed Cross-Border Payments
March 26, 2024  |  Cross-border Payments

Many eCommerce merchants in the United States want to expand their businesses through cross-border sales, but cross-border transactions are not without pain points. Get the...

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New Data: Instant Disbursement Use Spikes 8X Since 2017
New Data: Instant Disbursement Use Spikes 8X Since 2017
March 22, 2024  |  Accounts Receivable

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
March 21, 2024  |  Retail

Because many consumers may still be smarting from last month’s 3.2% bump in inflation, they appear to be reluctant to shop for retail items. Get the Full Story...

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