subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

3 Areas Subscription Businesses Need to Focus On to Retain Customers
3 Areas Subscription Businesses Need to Focus On to Retain Customers
February 14, 2023  |  Subscription Commerce

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. Get the Full Story Complete the form to unlock this...

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PYMNTS Intelligence: Recovering Failed Payments to Supercharge Customer Lifetime Value
PYMNTS Intelligence: Recovering Failed Payments to Supercharge Customer Lifetime Value
February 10, 2023  |  Subscription Commerce

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Saving Failed Payments Key to Securing Subscriber Lifetime Value
Saving Failed Payments Key to Securing Subscriber Lifetime Value
February 10, 2023  |  Subscriptions

New research has revealed a staggering gap in the number of subscription companies that track customer lifetime value, which ironically is one of the key...

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An Insider on Making Subscriptions Work in Tough Times
An Insider on Making Subscriptions Work in Tough Times
February 09, 2023  |  Subscription Commerce

Subscription merchants that fail to offer multiple ways for consumers to buy their products will see their sales take a hit, says Bean Box CEO...

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Bean Box CEO: Lack of Product Options Puts Subscription Sales at Risk
Bean Box CEO: Lack of Product Options Puts Subscription Sales at Risk
February 08, 2023  |  Subscription Commerce

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Flexible Leasing Options Drive Transition to Sustainable Mobility in Europe
Flexible Leasing Options Drive Transition to Sustainable Mobility in Europe
February 08, 2023  |  Subscription Commerce

Electric vehicles (EV) are driving the electrification of the European auto market. Get the Full Story Complete the form to unlock this article and enjoy...

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Tech Subscription Platform Raylo Secures $136M Loan
Tech Subscription Platform Raylo Secures $136M Loan
January 31, 2023  |  Subscription Commerce

The London-based tech subscription startup Raylo has secured a £110 million ($135.64 million) loan. Get the Full Story Complete the form to unlock this article...

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Amazon Raises Threshold for Free Grocery Delivery to Cover Costs
Amazon Raises Threshold for Free Grocery Delivery to Cover Costs
January 27, 2023  |  Amazon Delivery

Amazon is raising the amount Prime members must spend to get free grocery delivery. Get the Full Story Complete the form to unlock this article and...

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Failed Subscription Payments Do Damage but Are Fixable
Failed Subscription Payments Do Damage but Are Fixable
January 27, 2023  |  Subscription Commerce

If customer churn is an inevitable reality within the subscription industry, than involuntary churn is, perhaps, its unavoidable and unwanted cousin. Get the Full Story...

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