The Data Point

Less Than a Quarter of Consumers Get Instant Insurance Payouts
Less Than a Quarter of Consumers Get Instant Insurance Payouts
May 07, 2026  |  Insurance

Insurance carriers are learning that the claims experience no longer ends when a claim is approved. In fact, the experience ends when the money arrives,...

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22% BNPL Growth Gives Credit Unions a Member Loyalty Opening
22% BNPL Growth Gives Credit Unions a Member Loyalty Opening
May 06, 2026  |  Credit Unions

Buy now, pay later may have started as a checkout convenience, but for credit union members it is becoming a cash flow tool that could...

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48% of Banks See Better Customer Experience in Real-Time Payments
48% of Banks See Better Customer Experience in Real-Time Payments
May 05, 2026  |  Real-Time Payments

Real-time payments entered the market on a promise of speed. What businesses and financial institutions are discovering, according to new data from PYMNTS Intelligence and...

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46% of SMBs Would Pay for More Payment Control
46% of SMBs Would Pay for More Payment Control
May 04, 2026  |  SMBs

Small businesses may be more ready for payment change than their habits suggest. That is the hopeful read from “Ready for Change: Why Nearly Half of...

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61% of North America Middle Market Companies Use Cards to Speed Cash Flow
61% of North America Middle Market Companies Use Cards to Speed Cash Flow
May 01, 2026  |  Working Capital

For many growth-company CFOs, working capital is no longer a back-office cushion, but a strategic lever. That is a central finding from “The 2025-2026 Growth Corporates...

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Only 25% of Consumers Say Their Cost-Cutting Plans Still Work
Only 25% of Consumers Say Their Cost-Cutting Plans Still Work
April 30, 2026  |  Consumer Insights

The clearest sign of consumer strain may not be what households are cutting, but how many different ways they are trying to keep up. That...

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49% of Gen Z Say BNPL Shapes Where They Book Travel
49% of Gen Z Say BNPL Shapes Where They Book Travel
April 29, 2026  |  BNPL

For younger shoppers, buy now, pay later is not just a way to split a purchase. It is often a factor in where they choose...

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43% of Retailers Are Piloting AI Shopping Agents 
43% of Retailers Are Piloting AI Shopping Agents 
April 28, 2026  |  Artificial Intelligence

Agentic artificial intelligence’s first real test in commerce may come not as a flashy shopping tool, but as a trust exercise that could decide who...

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63% of Firms Face Check Fraud as Paper Payments Linger
63% of Firms Face Check Fraud as Paper Payments Linger
April 27, 2026  |  Real-Time Payments

The biggest obstacle to real-time payments adoption may not be fraud, but the fear of fraud. That’s the central finding of “Reality Check: Fact vs....

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