user experience

Biometrics Offers MENA Customers Frictionless, Secure Online Authentication
Biometrics Offers MENA Customers Frictionless, Secure Online Authentication
October 25, 2022  |  Biometrics

Along with the pressure to speed up digital transformation at the onset of the pandemic, businesses around the world soon realized that the acceleration would...

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NEW REPORT: SMBs Balance Buyer and Supplier Needs With Payments Platforms
NEW REPORT: SMBs Balance Buyer and Supplier Needs With Payments Platforms
June 08, 2022  |  Accounts Payable

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Survey: Financial Customers Value Security, Consistency
Survey: Financial Customers Value Security, Consistency
June 02, 2022  |  Security & Fraud

Security is an essential component in determining whether a consumer trusts their financial provider, but so too is a good user experience. Get the Full...

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Global Mobile Wallet Expansion Foreshadows Checkout Consolidation
Global Mobile Wallet Expansion Foreshadows Checkout Consolidation
July 21, 2021  |  Payment Methods

The pace of recovery has been inconsistent worldwide, with widespread vaccinations opening up the doors to life on the outside in places like the U.S.,...

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Shake Shack Uses Data To Provide Omnichannel Convenience, Create Playful Experiences
Shake Shack Uses Data To Provide Omnichannel Convenience, Create Playful Experiences
June 18, 2021  |  Omnicommerce

Gone are the days when people went to grocery stores to buy food to eat at home, they went to restaurants to eat a cooked...

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Fiserv Sees Big Uptake Of Venmo-like Touchless Retail POS Payment Systems
Fiserv Sees Big Uptake Of Venmo-like Touchless Retail POS Payment Systems
May 25, 2021  |  Payment Methods

Masks are coming off, restaurants are humming again, summer’s almost here and there’s a palpable optimism in the air. Beneath increasingly sunny skies are breakout...

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Design Matters: Data Analytics Take Lead In Designing User Experiences That Drive Sales
Design Matters: Data Analytics Take Lead In Designing User Experiences That Drive Sales
December 09, 2020  |  Merchant Innovation

Beautifully designed user experiences are, unfortunately, not always good user experiences. As digital analytics firm Air360 Founder Florent Defontis told Karen Webster in a recent...

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Venmo’s Esch On Designing A Cool Physical Card For Mobile App Users
Venmo’s Esch On Designing A Cool Physical Card For Mobile App Users
October 06, 2020  |  Innovation

Credit card launches happen a lot, and tend to blend together after a while, particularly for payments peeps who keep a close eye on such...

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DraftKings: Why Sportsbook Is The Ticket To The Everywhere Fan Experience
DraftKings: Why Sportsbook Is The Ticket To The Everywhere Fan Experience
August 12, 2020  |  Merchant Innovation

With live sports and entertainment still mostly on hold, fans are getting their sports fix by betting on it. Dan Hannigan-Daley, director of sportsbook product...

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