There’s not much argument against self-checkout systems as a means of improving the customer experience, but at least a temporary blowback to the technology has begun. Opposition from the workforce that could be displaced by the technology is growing louder, even as consumers appear to be embracing self-checkout. And in connected devices, it is becoming more important to defend the Intelligence of Things (IoT) ecosystem as emerging technologies spread across business sectors. All this, Today in Data.
Data:
1,700: Number of stores to which Target has added self-checkout.
$500B: Estimated value of the overall IoT market by 2021.
75 percent: Share of IoT adopters who have shifted or plan to shift to blockchain.
48.6M: Approximate number of consumers interested in non-traditional unattended shopping experiences.
33 percent: Portion of Target customers who use self-checkout.
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