Mastercard and Worldpay are teaming to help merchants settle transaction disputes faster and reduce chargebacks. Chargebacks — refund requests sparked by customers disputing transactions — are a growing issue, Mastercard said in a Tuesday (March 26) press release, with industry-wide chargeback volumes expected to reach 337 million by 2026,...
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue but can also incur additional fees and damage relationships with payment processors. The rise of...
Split-payment plans, or installment plans as they are more popularly called, have gained momentum in the consumer commerce space in recent years. These plans — not only general-purpose card plans but also split-payment plans that use merchant or store cards and buy now, pay later...
The digital age has ushered in unprecedented opportunities for business growth, but it has also given rise to increasingly sophisticated fraudulent activities. From friendly fraud to elaborate chargeback schemes, merchants face a myriad of challenges in their quest to safeguard their operations, frequently leading to...
March 14, 2024
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue but can also incur additional fees and damage relationships with payment processors. The rise of eCommerce has seen an uptick in chargebacks, making it crucial […]
August 09, 2023
The embrace of omnichannel commerce as the pandemic recedes has brought a “new normal” for merchants, Adam Gunther, senior vice president and chief product officer at Kount, an Equifax Company,...
July 17, 2023
The accounts receivable (AR) function of a business relies on timely payment for goods and services provided, which can help optimize the cash conversion cycle and help businesses grow. Frictions...
May 22, 2023
When half of merchants report wrestling with their most costly and contentious problem, it demands attention. Chargebacks are just such an issue and one that merchants, and their payment partners,...
May 16, 2024
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests a chargeback from their bank, represent a significant challenge to the entire payments industry,” the companies said in a news release Thursday (May 16). “The integration will streamline the way issuers, […]
March 26, 2024
Mastercard and Worldpay are teaming to help merchants settle transaction disputes faster and reduce chargebacks. Chargebacks — refund requests sparked by customers disputing transactions — are a growing issue, Mastercard said in a Tuesday...
November 07, 2023
The Federal Trade Commission (FTC) and “chargeback mitigation” company Chargebacks911 have reached a settlement to prevent the company from engaging in deceptive practices. The settlement also prohibits the company and its owners from working...
September 19, 2023
Sift has unveiled new integrations and automation capabilities for its Dispute Management product, providing merchants with a solution to efficiently manage chargebacks. The latest integrations with PayPal and Adyen, two of the largest payment processors globally,...
