Merchants and partners using the Maverick Payments platform can now access Findustry AI’s Chargeback Agent to automate the dispute workflow, the companies said in a Thursday (Aug. 13) press release emailed to PYMNTS. This capability is enabled by a new integration of Chargeback Agent into...
Most merchants have prepared for every kind of customer except the one arriving now. AI agents do not browse, do not click, and do not read product descriptions written for humans. They query, evaluate and transact in seconds. Merchants whose infrastructure is not built to...
A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. The report, Securing the Season: Fighting Fraud Without Losing Customers, outlines how the growth of holiday sales is being matched by the growth...
Watch more: Need to Know: Visa DPS, Shane Malloy The moment a cardholder challenges a charge, it shifts from a quiet operational task to a critical customer touchpoint. Disputes are no longer just a back-office issue, said Shane Malloy, vice president of Value Added Services...
May 25, 2026
Most merchants have prepared for every kind of customer except the one arriving now. AI agents do not browse, do not click, and do not read product descriptions written for humans. They query, evaluate and transact in seconds. Merchants whose infrastructure is not built to receive them are not losing sales to a better price. […]
December 08, 2025
A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. The report, Securing the Season: Fighting Fraud Without...
September 18, 2025
Watch more: Need to Know: Visa DPS, Shane Malloy The moment a cardholder challenges a charge, it shifts from a quiet operational task to a critical customer touchpoint. Disputes are...
March 19, 2025
Chargebacks are a fact of life in commerce. Customers dispute transactions, money is kept back from merchants amid the dispute, and the card issuer determines whether the money should be...
September 28, 2026
FIS says it has a new way to offer debit-issuing clients better merchant data. That’s possible due to a new integration marrying Spade’s real-time enrichment technology into FIS’ debit processing platform, the company announced Monday (Sept. 28). “The integration is designed to give FIS debit issuing clients access to richer, more precise merchant data at […]
August 13, 2026
Merchants and partners using the Maverick Payments platform can now access Findustry AI’s Chargeback Agent to automate the dispute workflow, the companies said in a Thursday (Aug. 13) press release...
March 26, 2025
Welsh FinTech Burbank has raised $6 million to bring “tap and PIN” payments online. The company’s funding round, announced Tuesday (March 25) on its LinkedIn page, will help Burbank develop...
December 19, 2024
Chargeback management firm Justt raised $30 million to bolster its artificial intelligence-powered platform. The Series C round brings Justt’s total funding to $100 million and will allow it to expand...
