Chargebacks are a fact of life in commerce. Customers dispute transactions, money is kept back from merchants amid the dispute, and the card issuer determines whether the money should be kept by the merchant or returned to the cardholder. But for merchants, and specifically eCommerce...
Chargeback management firm Justt raised $30 million to bolster its artificial intelligence-powered platform. The Series C round brings Justt’s total funding to $100 million and will allow it to expand into high-growth regions as it aims to reach profitability by 2027, according to a Thursday...
Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or some level of ambiguity. For example, a cardholder may not recognize the charge amount or merchant. Providing clarity on such...
As the payments change, businesses are confronted with a need to refine their dispute resolution strategies to mitigate the impact of chargebacks. With the costs and prevalence of chargebacks on the rise, a PYMNTS Intelligence report, “Recovering Revenue: A Merchant’s Guide to Automated Chargeback Management,”...
March 19, 2025
Chargebacks are a fact of life in commerce. Customers dispute transactions, money is kept back from merchants amid the dispute, and the card issuer determines whether the money should be kept by the merchant or returned to the cardholder. But for merchants, and specifically eCommerce firms, the specter of increased chargebacks hits the top and […]
October 23, 2024
Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or some level of ambiguity. For...
October 16, 2024
As the payments change, businesses are confronted with a need to refine their dispute resolution strategies to mitigate the impact of chargebacks. With the costs and prevalence of chargebacks on...
March 14, 2024
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue...
March 26, 2025
Welsh FinTech Burbank has raised $6 million to bring “tap and PIN” payments online. The company’s funding round, announced Tuesday (March 25) on its LinkedIn page, will help Burbank develop its “Card Present over Internet” (CPoI) tool, which it calls a first-of-its-kind technology aimed at addressing fraud and chargeback issues. The tool lets users make […]
December 19, 2024
Chargeback management firm Justt raised $30 million to bolster its artificial intelligence-powered platform. The Series C round brings Justt’s total funding to $100 million and will allow it to expand...
June 19, 2024
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. That’s because consumers have discovered how easy it is to do so, the Wall Street Journal (WSJ) reported Wednesday (June...
May 16, 2024
Mastercard and Salesforce have announced an integration designed to reduce purchase disputes and chargebacks. “Disputes and chargebacks, where a consumer notices a transaction they don’t recognise and requests a chargeback from their bank,...
