Chargebacks news and trends

The Agentic Commerce Checklist Every Merchant Needs Now
Artificial Intelligence // May 25, 2026

Most merchants have prepared for every kind of customer except the one arriving now. AI agents do not browse, do not click, and do not read product descriptions written for humans. They query, evaluate and transact in seconds. Merchants whose infrastructure is not built to...

78% of Shoppers Worry About Holiday Fraud Surge
Fraud Prevention // December 08, 2025

A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Visa Puts AI at Core of Dispute Management Strategy
VISA // September 18, 2025

Watch more: Need to Know: Visa DPS, Shane Malloy Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Burbank Raises $6 Million to Tackle Online Fraud and Chargebacks
Payment Methods // March 26, 2025

Welsh FinTech Burbank has raised $6 million to bring “tap and PIN” payments online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Interviews & Exclusives
The Agentic Commerce Checklist Every Merchant Needs Now

May 25, 2026
Most merchants have prepared for every kind of customer except the one arriving now. AI agents do not browse, do not click, and do not read product descriptions written for humans. They query, evaluate and transact in seconds. Merchants whose infrastructure is not built to receive them are not losing sales to a better price. […]

78% of Shoppers Worry About Holiday Fraud Surge

December 08, 2025
A recent PYMNTS Intelligence report finds that retailers will enter this year’s peak shopping season defending themselves on more fronts than ever before. Get the Full Story Complete the form...

Visa Puts AI at Core of Dispute Management Strategy

September 18, 2025
Watch more: Need to Know: Visa DPS, Shane Malloy Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Australia’s eCommerce Merchants Want Help as They Battle Chargebacks

March 19, 2025
Chargebacks are a fact of life in commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Quick Reads
Maverick Payments Integrates Findustry AI Agent to Automate Chargeback Rebuttals

August 13, 2026
Merchants and partners using the Maverick Payments platform can now access Findustry AI’s Chargeback Agent to automate the dispute workflow, the companies said in a Thursday (Aug. 13) press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]

Burbank Raises $6 Million to Tackle Online Fraud and Chargebacks

March 26, 2025
Welsh FinTech Burbank has raised $6 million to bring “tap and PIN” payments online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Justt Raises $30 Million for AI-Powered Chargeback Management Platform

December 19, 2024
Chargeback management firm Justt raised $30 million to bolster its artificial intelligence-powered platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Card Disputes Projected to Jump 40% as Friendly Fraud Persists

June 19, 2024
Shoppers are reportedly getting increasingly comfortable disputing credit card charges. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...